1. AC Question's Avatar
    I was using my phone and the screen suddenly went black. It will not come back on, I've tried to reset it multiple times, but that didn't work. Also, the phone will not charge and there are no lights being shown.
    06-07-2016 02:24 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Keep it plugged into a wall outlet for at least 4-6 hours, then try pressing and holding Power for 10-15 seconds to see if it turns on. If not, then the battery might have died, or there might be a more significant problem with the motherboard. Contact Samsung, if it's still under warranty.
    06-07-2016 06:58 PM
  3. smhism's Avatar
    This happened to me once, and the only way I got it back working was to press and hold EVERY physical button for around 10-20 seconds. The screen flashed, and then it wiped my phone. Still not exactly sure how that happened, but it started working again just fine, and other than having to set everything back up, I haven't had any issues w/ it doing it again since.
    06-09-2016 06:29 AM
  4. 1iam2dope's Avatar
    I was using my phone and the screen suddenly went black. It will not come back on, I've tried to reset it multiple times, but that didn't work. Also, the phone will not charge and there are no lights being shown.
    My phone wouldn't come on unless i held a light from my other phone up to the screen.. as a matter of a fact I am holding a light up to it now so I can use it!
    09-13-2016 05:56 AM

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