04-04-2017 01:36 PM
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  1. billbrobaggins's Avatar
    Because I was the first person to prove that the problem exists with one of their techs.
    How much for a pint of snake oil?

    Posted via the Android Central App
    04-09-2015 08:11 PM
  2. 305rob305's Avatar
    What a shame... Nice phone but I'm taking it back. If the G4 doesn't wow me then I'll go with the regular s6
    04-09-2015 08:20 PM
  3. jdunker26's Avatar
    Okay try this test if you havent already. Set your phone to manual brightness at the highest level. Take a flashlight and put it on the the light sensor. Watch the phone instantly go to a super bright level. Take the light away and watch it go darker. Now remember, that higher level is supposed to be the highest level. I'd personally keep it at that highest level. Love the vivid look.
    04-09-2015 08:29 PM
  4. 305rob305's Avatar
    I spoke to Samsung, this is a fuk up. The regular s6 does not do this. This phone is not supposed to do this unless u want it to which is why they offer powersaving or auto brightness.
    What did Samsung tell you? Did they agree with you? Did they tell you about a fix in the works?
    04-09-2015 08:43 PM
  5. 305rob305's Avatar
    Okay try this test if you havent already. Set your phone to manual brightness at the highest level. Take a flashlight and put it on the the light sensor. Watch the phone instantly go to a super bright level. Take the light away and watch it go darker. Now remember, that higher level is supposed to be the highest level. I'd personally keep it at that highest level. Love the vivid look.
    You're totally right. Leads me to believe it's a glitch that can be solved with a OTA. I'm not taking any chances though... Im either returning it or getting the G4
    04-09-2015 09:24 PM
  6. Todd Bardfeld's Avatar
    I didn't get a straight answer yet bc today is the first day they became aware of the problem. When I hear something I'll let u know.
    04-09-2015 10:33 PM
  7. Todd Bardfeld's Avatar
    Yes they agreed with me after testing one of their devices.
    04-09-2015 10:34 PM
  8. SherbetDibDab's Avatar
    Im pretty sure this can be solved with an OTA update if not just return it as the product is technically faulty
    04-09-2015 11:21 PM
  9. 305rob305's Avatar
    Well, I'm taking back my Edge today after work. Just compared it with co-worker's iphone 5s and it blows the edge in the screen brightness department... Sucks really.
    04-10-2015 08:36 AM
  10. Nate512's Avatar
    I didn't get a straight answer yet bc today is the first day they became aware of the problem. When I hear something I'll let u know.
    Hopefully they respond with a solution or the hope that it can be fixed through a software update. This appears to be a systematic problem across the board and they have no choice but to address it.

    Posted via S6 Edge on T-Mobile
    04-10-2015 08:36 AM
  11. jdunker26's Avatar
    Well, I'm taking back my Edge today after work. Just compared it with co-worker's iphone 5s and it blows the edge in the screen brightness department... Sucks really.
    Im doing the same today. I might just stay with my M8.
    04-10-2015 09:01 AM
  12. SherbetDibDab's Avatar
    Got mine this morning (uk time) and i can confirm that it is not suffering from the same glitch that is described in here. Got auto brightness off, full brightness on and its unbelievable how bright the thing is comoared with my s4. Been and done some tests outside and same levels . I have also got screen mode set to normal hope everyone else can get theirs sorted
    04-10-2015 11:11 AM
  13. jdunker26's Avatar
    Got mine this morning (uk time) and i can confirm that it is not suffering from the same glitch that is described in here. Got auto brightness off, full brightness on and its unbelievable how bright the thing is comoared with my s4. Been and done some tests outside and same levels . I have also got screen mode set to normal hope everyone else can get theirs sorted
    Thanks for the info. I'll update after i leave the store this afternoon.
    04-10-2015 11:17 AM
  14. hellar89's Avatar
    Got mine this morning (uk time) and i can confirm that it is not suffering from the same glitch that is described in here. Got auto brightness off, full brightness on and its unbelievable how bright the thing is comoared with my s4. Been and done some tests outside and same levels . I have also got screen mode set to normal hope everyone else can get theirs sorted
    You shined a flashlight right in its sensor as well?
    04-10-2015 11:22 AM
  15. SherbetDibDab's Avatar
    Not a flashlight but just used the onboard flash on my fathers z3 device to mimic the effect of a flashlight? This was while i compared it to the s4 would a photo side by side be helpful?
    04-10-2015 12:00 PM
  16. 305rob305's Avatar
    Thanks for the info. I'll update after i leave the store this afternoon.
    You ordered online? You think the actual store won't give you a hard time returning it? Or swapping it? Once they gave me a hard time swapping one cause they told me they need to see an actual cause. I got mad and told them to just return it cause I'm entitled to my 14 days
    04-10-2015 12:16 PM
  17. jdunker26's Avatar
    You ordered online? You think the actual store won't give you a hard time returning it? Or swapping it? Once they gave me a hard time swapping one cause they told me they need to see an actual cause. I got mad and told them to just return it cause I'm entitled to my 14 days
    My screen is extremely dim and i have scratches. I preordered and received Wednesday night. I dont care what they say because im in my 14 day period. I was also told by Sprint customer service to go to a store to exchange.
    04-10-2015 12:32 PM
  18. Shadowtc's Avatar
    I just got mine today with no auto brightness issues.
    My screen is extremely dim and i have scratches. I preordered and received Wednesday night. I dont care what they say because im in my 14 day period. I was also told by Sprint customer service to go to a store to exchange.
    Hopefully you get everything worked out

    Sent from my S6 Edge
    04-10-2015 01:11 PM
  19. jdunker26's Avatar
    My whites are very yellow. My M8 puts this screen to shame.
    04-10-2015 01:13 PM
  20. hellar89's Avatar
    Not a flashlight but just used the onboard flash on my fathers z3 device to mimic the effect of a flashlight? This was while i compared it to the s4 would a photo side by side be helpful?
    nope. well its good to know that they possibly have fixed this issue. hopefully it wont be one by the time i get mine on the 24th
    04-10-2015 01:31 PM
  21. biggbrother2's Avatar
    This is not news. Alex Dobie mentioned it in the review or maybe the preview. I thought it pertained to both the regular S6 and the edge.

    The screen can only go to a max brightness even on manual. But on Auto Brightness it will go to max 600 nits in bright sunlight. But only on auto brightness. You cannot access the 600 nits manually.
    04-10-2015 02:57 PM
  22. jdunker26's Avatar
    This is not news. Alex Dobie mentioned it in the review or maybe the preview. I thought it pertained to both the regular S6 and the edge.

    The screen can only go to a max brightness even on manual. But on Auto Brightness it will go to max 600 nits in bright sunlight. But only on auto brightness. You cannot access the 600 nits manually.
    But the screen looked yellow. I went with a regular S6. No more scratches or dull screen. Kinda sucks, i liked the edge.
    04-10-2015 04:08 PM
  23. 305rob305's Avatar
    This is not news. Alex Dobie mentioned it in the review or maybe the preview. I thought it pertained to both the regular S6 and the edge.

    The screen can only go to a max brightness even on manual. But on Auto Brightness it will go to max 600 nits in bright sunlight. But only on auto brightness. You cannot access the 600 nits manually.
    Yeah but what sucks is that in manual full brightness is much lower than my wife's s5 and my G3....thats bad! I want to be able to use the full max brightness at my discretion not Samsung's....
    asimuk likes this.
    04-10-2015 04:29 PM
  24. Todd Bardfeld's Avatar
    The max brightness on the s6s blow the s5 away, the edge has the problem with changing its brightness by itself though
    305rob305 likes this.
    04-10-2015 06:16 PM
  25. 305rob305's Avatar
    The max brightness on the s6s blow the s5 away, the edge has the problem with changing its brightness by itself though
    I just got home in my fairly darker bedroom and my Edge dimmed. I have on full brightness and it's NOT on auto.... Why does it change? It's not suppose to if I have it on manual!
    04-10-2015 06:18 PM
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