1. 05 TypeS DC5's Avatar
    I'm new to smart lock, that's when according to phone:

    "Unlock you mobile device without using a screen lock type when trusted locations or other devices have been detected."

    Sounds like a cool feature when you use a screen password, but doesn't work when you are using fingerprint password. I set my car's bluetooth device as a trusted device, but what it does is dumb.

    It puts a lock screen on the phone that I have to swype up, then it realizes ohh you need finger print to unlock so sometimes phone gives me a black screen or sometimes it acts like its going to unlock then asks for fingerprint. Which is stupid, at least to me this seems like a bug. It shouldn't even allow you to use this feature if you have finger print scanner set up because all it's doing is setting up an extra step that is a waste of time.

    anyone else having this problem, I can't even turn off smart lock...
    04-07-2015 01:29 PM
  2. 05 TypeS DC5's Avatar
    Found it:

    Settings>personal>lock screen and security> Other security> trust agents> Smart Lock

    was able to disable smart lock on my phone, was a pain to find it. But if you are using fingerprint scanner and hate the extra step created by smart lock then here is where you can turn it off.

    I really wish it would of worked w/ finger print scanner, especially in the car, but oh well.
    04-07-2015 01:43 PM
  3. kyleresq's Avatar
    I have smart lock set to not require a fingerprint when I'm in my home. According to Google maps, the address is correct and yet often times it still requires a fingerprint. I like the concept of this feature and I'm hoping that it tightens up in the near future.
    04-07-2015 03:18 PM
  4. blackeagle113089's Avatar
    I have the same problem with the fingerprint and trusted device. The only thing I see it does is if your notifications are set to "Hide content on lock screen", it will show the content. But it definitely still asks for the fingerprint. Seems to defeat the purpose of a "trusted device" especially in the car - which is where i wanted to use it.
    04-07-2015 04:28 PM
  5. potcherboy's Avatar
    Yep, this is happening to me. I just upgraded from a Nexus 5 where the Smart Lock feature worked beautifully. With the S6 it's not only not functioning correctly, but inconsistent. Starting to come to the conclusion TouchWiz might be a deal-breaker for me. It takes all the wonderful things about 5.1 and ruins them.
    04-15-2015 01:01 AM
  6. purpleclad's Avatar
    Same issue here using fingerprint. Would love to see this work properly.
    04-15-2015 06:45 AM
  7. dunamis's Avatar
    I used app called llama before...but it's been a long time and not very knowledgeable with all the settings. More someone here with more know how can use it and see if it works and teach us?
    04-15-2015 01:06 PM
  8. Nex2knotN's Avatar
    I used app called llama before...but it's been a long time and not very knowledgeable with all the settings. More someone here with more know how can use it and see if it works and teach us?
    Great free app. I used it in the past as it uses cell towers to identify your location and you can set the phone to do a number of things like control the sound, run apps, switch modes, etc. It's basically a location profiler that you can customize a number of settings on your phone base on where you are at automatically.
    04-16-2015 10:16 AM
  9. Daspoo's Avatar
    I don't think I'm having the same problem. I'm using fingerprint and set my car stereo up as a trusted device thru bluetooth. I initially thought it wasn't working too, but read and noticed that when the Smart Lock kicks in, I still have to swipe the screen to open it, but this time I'm swiping it on the bubbly screen view. If I swipe the lock icon, I think that effectively bypasses the Smart Lock and enables my default selected lock screen. Could that be what's happening with the rest of you?

    Posted via the Android Central App
    04-16-2015 03:06 PM
  10. Daspoo's Avatar
    See the last comment in this thread: http://forum.xda-developers.com/gala...stion-t3078813

    Posted via the Android Central App
    Shadowpdx and SpyglassSally like this.
    04-16-2015 03:12 PM
  11. djollie111's Avatar
    Awesome. I was frustrated at this, but I just didn't understand the purpose of the lock icon. It's "lock" not "unlock". So basically when a trusted device/location is active, by swiping the lock you are re-securing the phone, effectively overriding the trusted device/location temporarily.
    SpyglassSally likes this.
    09-15-2015 09:46 AM
  12. SpyglassSally's Avatar
    See the last comment in this thread: http://forum.xda-developers.com/gala...stion-t3078813

    Posted via the Android Central App
    Thanks! This was driving me crazy. How unintuitive to swipe anywhere but the lock, but it works!

    Sent from my SM-G928V using Tapatalk
    09-19-2015 01:20 PM
  13. Swamp-Junkie's Avatar
    I'm new to smart lock, that's when according to phone:

    "Unlock you mobile device without using a screen lock type when trusted locations or other devices have been detected."

    Sounds like a cool feature when you use a screen password, but doesn't work when you are using fingerprint password. I set my car's bluetooth device as a trusted device, but what it does is dumb.

    It puts a lock screen on the phone that I have to swype up, then it realizes ohh you need finger print to unlock so sometimes phone gives me a black screen or sometimes it acts like its going to unlock then asks for fingerprint. Which is stupid, at least to me this seems like a bug. It shouldn't even allow you to use this feature if you have finger print scanner set up because all it's doing is setting up an extra step that is a waste of time.

    anyone else having this problem, I can't even turn off smart lock...
    Yep same problem here, I figured this would easily allow me to use my phone once I get to the car without needing to unlock it. but instead it Basically adds a lock screen for you to bypass then forces me to swipe my finger (which is what we are trying to avoid doing to begin with)
    When I first enter my vehicle the voice command hi galaxy wont work until i turn my phone on...which would be easier with out any lock screens. Is this also because of the fingerprint security or? Most people seem to have the ability of voice command without touching their phone.
    Phone is galaxy s5.
    01-14-2016 01:36 AM
  14. MybuddyisGod's Avatar
    Found it:

    Settings>personal>lock screen and security> Other security> trust agents> Smart Lock

    was able to disable smart lock on my phone, was a pain to find it. But if you are using fingerprint scanner and hate the extra step created by smart lock then here is where you can turn it off.

    I really wish it would of worked w/ finger print scanner, especially in the car, but oh well.
    01-27-2016 12:27 PM
  15. MybuddyisGod's Avatar
    Thanx .. I had the same problem it was so annoying!
    01-27-2016 12:28 PM
  16. Melianor's Avatar
    Just swipe anywhere on the screen when Smartlock is enabled and don't try to use the lock icon, which will actually lock the screen again and prompt you for your unlock feature.

    Totally NOT intuitive at all
    01-28-2016 02:32 AM
  17. Bob Schofield's Avatar
    you get a gold star Spyglass Sally!!

    this has been driving me mad for months

    Thanks

    Bob
    SpyglassSally likes this.
    02-10-2016 02:50 PM
  18. saketforever's Avatar
    Thanks daspoo.you are genius. This issue was bothering me since months.
    03-12-2016 11:38 PM
  19. Hibbert's Avatar
    Mine is also dodgy. I have it to trust my TV so when im in living room i dont have to use fingerprint.

    However i dont know whether it uses bluetooth or wifi (or even NFC) and it work with bluetooth on of off with wifi on or off and with the TV off completely. But sometimes it jus doesnt work at all.

    I have no idea how it works and samsung dont give you very much info bout it.
    04-23-2016 03:13 AM
  20. kehnee's Avatar
    Just swipe anywhere on the screen when Smartlock is enabled and don't try to use the lock icon, which will actually lock the screen again and prompt you for your unlock feature.

    Totally NOT intuitive at all
    That's my main issue with some Android features. Totally NOT intuitive at all.
    04-23-2016 08:55 AM
  21. nfornajam's Avatar
    hi,
    i hv been surfing the internet and used each n every method
    turned on smart lock in security>trust agents
    uninstalled google play services updates and then reinstalled latest version 10.0.84
    uninstalled outlook
    cleared credentials etc etc
    but smart lock is not turning on and icon is not showing up in security between owner info and encryption.
    I hv lollipop 5.1 on lenovo vibe p1m
    what to do next, plz help
    thanks
    01-14-2017 09:51 AM

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