Am I missing some kind of setting? If the phone is plugged in and the screen is turned on (like when a notificaation comes in) the screen won't time out. It dims, but never shuts off. I have to shut it off manually. Anyone else?
Glad to help fellas. Apologies for not getting back fast enough so you didn't have to make the trip back to T-Mobile
via the AC App on my S6 Edge
Ok none of this worked for me. Here is a possible solution that did work for me. Change your theme. I had a theme installed on my new S6 Edge Plus and it was the culprit. I changed it to another theme and Voila the screen finally went black after connecting the charging cable.
Hope this helps someone!
Yup mine was on also. Thanks for walking me through that.