06-25-2017 07:58 PM
32 12
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  1. sssyippee's Avatar
    This same thing just happened to my wife's phone. Has anyone found a way to recover the lost photos and videos?
    07-09-2016 12:13 AM
  2. Patty Cobb's Avatar
    My android keeps resetting to factory settings constantly all on its own. It erases my sd card, all of my play store apps, contacts, photos, everything. I've had the same phone 3 times b4 this one & they did the same thing. Were you able to find a way to fix this issue? If so will you help me? i've recustomized my phone but without a fix it will happen again soon. Thank you for any guidan'ce you can give me.
    01-15-2017 06:16 AM
  3. B. Diddy's Avatar
    My android keeps resetting to factory settings constantly all on its own. It erases my sd card, all of my play store apps, contacts, photos, everything. I've had the same phone 3 times b4 this one & they did the same thing. Were you able to find a way to fix this issue? If so will you help me? i've recustomized my phone but without a fix it will happen again soon. Thank you for any guidan'ce you can give me.
    See response in your other thread: http://forums.androidcentral.com/lg-...ml#post5646114
    01-16-2017 10:31 PM
  4. WOLFGE1ST's Avatar
    Happened 2x on my S6 Edge. Beyond pissed off. Lost many, MANY irreplaceable photos and videos. I'm so ******* angry about this ****.
    02-03-2017 02:01 PM
  5. Stalonage's Avatar
    Happened 2x on my S6 Edge. Beyond pissed off. Lost many, MANY irreplaceable photos and videos. I'm so ******* angry about this ****.
    You should start using Google drive and photos.
    02-03-2017 02:10 PM
  6. jplater's Avatar
    Did the latest updates a couple days ago. Today, I pulled my Galaxy S6 out of my otherwise-empty pocket and it had done a factory reset. I got zero explanation as to why this happened from the guys at Verizon and they were unable to get my phone back to were it was previously. I am now in the hunt for a data recovery company to regain about 1 months worth of lost images/videos/documents. Has anyone had success recovering?
    02-11-2017 04:51 AM
  7. aeroknot's Avatar
    Bumping this thread up to 2017, my new ( one week ) S8 reset itself in my pocket a week after replacing an S7 that cracked its "gorilla" glass. Last operation was a phone call 5 minutes prior. Felt the heat from my phone in my pocket, pulled it our and saw the Verizon reboot screen. Next, "choose a language" the sign of death. Lost 3, 000 pictures, 2/3 were not backed up. Eventually apps and gmails and texts restored, but lost 2 years of photos, and many saved files. When you pay upwards of $1000 ( with insurance and accessories) for a phone, and it can mess up up that easily its time to looks for a different brand. Completely wiped the phone AND memory card to nothing. This was my third Samsung, probably my last. The Samsung rep in Best Buy said she had never heard of it happening before, and in any case should not have wiped the SD card. Bulls**t. After finding this thread it's been going on for multiple generations of galaxy's. Another rep said that it could have been set on the 15 attempt reset, but don't know if it was, and in any case how could the phone get the combos of keystrokes to attempt 15 unlocks in a pocket?
    06-25-2017 07:58 PM
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