08-26-2019 04:24 PM
41 12
  1. kato wolf's Avatar
    Has anyone tried going to app permissions for google and making sure that the storage permission is selected. If not you make just be stuck on a rejected save loop.
    Annmarie Saldana likes this.
    05-24-2018 06:41 AM
  2. Dyzal's Avatar

    I see that this post is old, however i recently had the same problem with my new Samsung Galaxy S9.

    I asked my local Optus store why i couldn't save images and the guy I spoke to had the same problem and recommended using screenshots which isn't ideal. I contacted Samsung and using the 'smart tutor' app they looked at my phone and couldn't work it out. I slowly worked my way up their ranks til a solution was found.

    Are you using a google search bar widget to take you to the internet? This could be it.
    To check, go directly to the internet app or chrome app and trying downloading an image from there. Although my search bar opened chrome and I wasn't able to save images, I found that if i went directly to the chrome app then searched they would appear in my downloads folder. If you are able to save images this way then it too might be your google widget.

    How do you fix it? simply put, you're most likely using the wrong one.

    Attachment 284776

    See this second google bar thats highlighted in blue? It has limitations and this is one of them, So how do you get the right one? Go to widgets - chrome - chrome search. Now try using it to download an image. I hope this works for you.
    05-27-2018 12:28 PM
  3. larthvader's Avatar
    Just to confirm what B. Diddy said, the picture is saved in /document and it can't be accessed even with a file explorer. It can be opened or shared just once from the notification, but it's basically lost after that.
    Attachment 283720

    Exact same problem here. Can't find downloaded images from Google app. (Widget search bar i.e.)

    The only way to access the files is from notification or Downloads apk (Documents 7.0)
    See screenshot below.

    So this make me think the documents are masked by this app, who acts as a downloader manager. But I can't understand why I can't access files on my own fckng phone.

    But this Documents app is only 76kb so files are not stored in the app data files right?

    This is driving me crazy for years.
    Attached Thumbnails Where are my images saving if not showing in gallery-screenshot_2018-06-11-20-21-46.jpg  
    06-11-2018 06:26 PM
  4. emmockladdie's Avatar
    I'm trying to save picture messages from my default Samsung text messaging app and Google Chrome and they aren't showing in my album.. Instead going to download folder and once they are their I can't even share them. I got to screen shot It.. This wasn't happening before
    There is an option in the settings for the android files app to 'filter small images' so anything under a certain kilobyte size gets ignored. Switch this off and hey presto all those Google search images show up because they are generally small low Res images. See if that works for you.
    06-17-2018 01:11 AM
  5. Stein Henning Reusch's Avatar
    One of the ways a file that is downloaded can 'disappear' is that the file manager hasn't got its lists of files refreshed. To find out if that is the case, here is a solution that at least works for me: Start Mozilla Firefox, type file:// and it will show the files (at least it does on my 8.0 tablet w/keyboard). Then explore--click on 'sdcard' and such. Firefox, unlikes the "Files" in Android, has a button for refresh (the circular arrow). But I'd appreciate if anyone knows the fastest & safest way to update the listing of files that the Files app give (it's not enough to 'clear cache' in it--perhaps reboot helps).
    06-26-2018 09:44 PM
  6. chanchan05's Avatar
    It saves in a temp folder that Chrome accesses. It's stupid.

    The only way to save it properly now is to open the image in a new tab, then save it from there. DO NOT save it straight from the Google search results.
    Annmarie Saldana likes this.
    06-26-2018 09:52 PM
  7. jcolma1979's Avatar
    I have been having the same problem. Once you open it from the notification and then click on details it shows location as none. Basically it is a one time download that lets you share it from there and then nothing else.
    Annmarie Saldana likes this.
    08-20-2018 03:24 PM
  8. Javier P's Avatar
    Take a look at this possible solution.


    The Google app comes with the storage permission switched off by default, enable it and see if you can download the images. It worked for me.
    08-28-2018 11:06 AM
  9. B. Diddy's Avatar
    Yes, RocThrower's solution in that thread is correct!
    08-28-2018 11:22 AM
  10. Nonstopdrivel's Avatar
    It's not entirely true that the pictures disappear forever. You can access them from within the Backgrounds app, at least on Motorola phones. But that's it. Of course, you can't edit them from within that app, or really do anything with them besides previewing them as a possible background.
    10-20-2018 02:46 PM
  11. roje federal's Avatar
    How can you not save them if they're going to your download folder? If they're in that folder you can move them to where you want them with a file manager.

    If these are photos from a Google image search, you may need to tap the three dot menu button, and select "view in page". Once the image reloads, you can long press and save it to your downloads folder.
    Problem solved. Thanks. It's just that now we have to use Chrome app to get the downloaded images appears in gallery. Previously it can be done through search widget on our main screen.
    12-12-2018 07:40 PM
  12. Ltjessec's Avatar
    I figured it out! The files are saving in the download folder. If you go to the gallery, go to the downloads folder. Then click up on the three dots on the top right of the page and select "Sort by". Choose "Date modified" not "Date created". This should put recently downloaded photos first in all apps.
    Annmarie Saldana likes this.
    01-15-2019 08:13 PM
  13. Amberr1314's Avatar
    I've done everything that all these groups have said to do yet my I still can't find my photos. I've noticed more than anything that when I try and save photos from and app it doesn't work for example like Pinterest or photogrid says the image had been downloaded but can't find them anywhere. I always have to just end up screenshotting everything but that's very inconvenient and annoying.
    Annmarie Saldana likes this.
    02-21-2019 12:22 AM
  14. Annmarie Saldana's Avatar
    Can you aid me in that because I have no idea what you're talking about or how to get there. I need a thorough rundown.
    06-20-2019 04:02 PM
  15. Annmarie Saldana's Avatar
    Has anyone tried going to app permissions for google and making sure that the storage permission is selected. If not you make just be stuck on a rejected save loop.
    How do you get there? I need a thorough rundown of that please.
    06-20-2019 04:06 PM
  16. RoboRiot_77's Avatar
    I know this thread is a bit old, but I've just had this issue and found the solution so hopefully even if this is old news it will save some people some frustration!
    I had this issue recently. Whenever I downloaded an image from a Google search it showed up in the top swipe bar, but I had to open it then screenshot it as it didn't appear anywhere else. Something must have changed with a recent update as this wasn't happening before. This is how I eventually found the solution:
    Go to SETTINGS > APPS > GOOGLE > PERMISSIONS then make sure STORAGE is checked/allowed. Now when I download an image it shows up in the DOWNLOADS folder in my GALLERY as well as being visible in MY FILES. Hope that helps!
    08-26-2019 04:24 PM
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