Need help with data recovery... Total newbie!

[toksiep2]

As noted, I am a total Android newbie, so please bear with me.

Long story short, I deleted some important videos of my kids that I desperately want to recover. No, unfortunately they were not backed up to the cloud or elsewhere. I've tried Wonderphone and Tenorshade... Obviously unsuccessful.

I'm wondering if these programs aren't working for me because my phone isn't rooted? Neither set of instructions or FAQs says it's required, but the programs both just run to a certain point and then stop.

I'm not opposed to rooting but would just prefer not to if there's a recovery method that works without it. I'm coming from a Blackberry Z10, so I'm used to sideloading and things like that. So if there's a relatively simple (and newbie proof) way to root the S6, I'm up to try.

Any help, suggestions, etc at all would be greatly appreciated! TIA...

Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! Were the videos stored on Internal Storage or the microSD card? If the former, then it can be hard to recover. You definitely have to be rooted, and there's still no guarantee of success. See this guide: http://forums.androidcentral.com/am...-s/500142-guide-recovering-deleted-files.html. Good luck!

 

[toksiep2]

Yikes... I have an S6, so on the internal memory. Thanks for forwarding the guide...

Posted via the Android Central App

 

[B. Diddy]

Oh, derp! I should've remembered that about the lack of SD card.:-\