1. AC Question's Avatar
    I have the s galaxy s6 edge and I am trying to activate the video calling. Every time I try to use it it says network error has occurred. then when I tried to follow directions I found on youtube : activating the video calling option under "advance call" options I have found I don't have "advanced call" options on my phone? can anyone help me with this?? why would the option not be there? do you know how to fix the issue? how do I get my advance call options?
    11-15-2015 08:31 PM
  2. itguyjax8430's Avatar
    I have the s galaxy s6 edge and I am trying to activate the video calling. Every time I try to use it it says network error has occurred. then when I tried to follow directions I found on youtube : activating the video calling option under "advance call" options I have found I don't have "advanced call" options on my phone? can anyone help me with this?? why would the option not be there? do you know how to fix the issue? how do I get my advance call options?
    Welcome to Android Central!

    I believe that video calling is carrier dependent. What carrier do you have?
    11-19-2015 08:27 AM
  3. livelush30's Avatar
    i have straight talk
    so if it it carrier dependent does that mean i wont ever receive the update to my phone for "advanced calling" options since i have straight talk?
    11-22-2015 08:44 PM
  4. livelush30's Avatar
    it is not a Samsung galaxy s6 edge from straight talk , i purchased it and the activated with straight talk ?
    11-22-2015 08:45 PM
  5. mfunkelstein's Avatar
    not, this is samsung galaxy s6. I can not see my partner during the call because disappear* icon of the video
    12-01-2015 08:38 AM
  6. mfunkelstein's Avatar
    Apologies for entry
    12-01-2015 08:46 AM
  7. Anabaezl's Avatar
    Hey

    My carrier is tmobile and I have the galaxy s6 edge too but I don't have that advance call opinion. Can someone help me with this ?
    10-13-2016 07:11 PM

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