Samsung Galaxy S6 Edge Overheats when using 4G. What can I do?

A

AC Question

Samsung Galaxy S6 Edge Overheats when using 4G.

I had my phone since April 2015 and never had any problems until 3 days ago. When my phone is not using wireless internet (like when I leave my house) and it switches to Mobile Data (4G) it overheats like crazy in a matter of minutes and battery starts draining super fast.

I tried the same thing at home, when im usin wireless, everything is perfect, no overheating when playing games or using apps and battery life is normal, but when I turn off wireless, the batery drained by 10% in just 2 minutes and the temperature got uncomfortably hot it hurts to even hold the phone.

I have tried Factory Reset like many suggested but that didnt help, it's still causing the same problem. I dont even know why it started doing this, it was fine for 8 months and it's not like I installed anything new lately.
 

AlphaTango414

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Jan 13, 2011
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Re: Samsung Galaxy S6 Edge Overheats when using 4G.

Have you dropped it recently? You are still under the 1 year manufacturer warranty so I'd suggest contacting Samsung to file a claim to get it repaird/replaced.
 

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