Hi. I put a new screen protector on my phone, and I guess some water got into my home button. It isn't working to wake up the screen or exit apps. The finger print scanner is still working. Is there anything I can do? I am really freaking out.
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Hi. I put a new screen protector on my phone, and I guess some water got into my home button. It isn't working to wake up the screen or exit apps. The finger print scanner is still working. Is there anything I can do? I am really freaking out.
Water damage could cause it. Is it still clicking when pressed?
Yes, still clicking.
I contacted AT&T. They said it was a hardware issue - checked for water damage and found none so they are sending me a replacement because of the hardware issue. So this is solved!
Follow the instructions in this video.
https://youtu.be/1s-o22sdczM
If your phone is water resistant you may also try rinsing both buttons with water for about 30 seconds.
Goodluck!