1. Cheburashkaa's Avatar
    Hi. I put a new screen protector on my phone, and I guess some water got into my home button. It isn't working to wake up the screen or exit apps. The finger print scanner is still working. Is there anything I can do? I am really freaking out.
    01-01-2016 02:31 AM
  2. Almeuit's Avatar
    Water damage could cause it. Is it still clicking when pressed?
    01-01-2016 03:09 AM
  3. Cheburashkaa's Avatar
    Yes, still clicking.
    01-01-2016 03:39 AM
  4. Cheburashkaa's Avatar
    I contacted AT&T. They said it was a hardware issue - checked for water damage and found none so they are sending me a replacement because of the hardware issue. So this is solved!
    01-01-2016 09:02 PM
  5. Noemis Smith's Avatar
    Follow the instructions in this video.

    If your phone is water resistant you may also try rinsing both buttons with water for about 30 seconds.
    11-24-2017 06:59 PM

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