How can I fix the fingerprint sensor on the S6 Edge?

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how to fix the fingerprint sensor on the s6 edge

the fingerprint version says null
 

B. Diddy

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Welcome to Android Central! Where do you see it listed as null? Does this persist after a reboot, in Safe Mode, or after a factory reset?
 

B. Diddy

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Did you get the phone brand new from a carrier store, or used/refurbished from some reseller? What's the exact model number listed on the sticker on the box? Does it match the model number in the Settings>About Phone menu? I'm wondering if a previous owner might have flashed a different variant's firmware onto the phone, which could lead to glitches like this. A factory reset wouldn't help, since it would still be using the same firmware.
 

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Since it's brand new, it may not be worth the effort to troubleshoot if you can bring it in for a refund or exchange. If it's too late for that, then check with Samsung to see if it's under warranty.
 

averen09

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Re: how to fix the fingerprint sensor on the s6 edge

it might be a faulty hardware, you gotta need to bring it back to the store where you bought it mate,