1. AC Question's Avatar
    So my galaxy s6 edge is locked. The fingerprint and the backup password stopped working for some reason. I don't have google or samsung account set up. My Dropbox doesn't have all my files. What solutions are there to recover my files?
    04-01-2016 09:46 AM
  2. H3aTeRzz's Avatar
    Good morning and thank you for visiting Android Central forums!

    I'm afraid there is very little you can do if you did not have Android device manager, or Samsung's find my mobile. I've heard others mentioned here, don't know if it's accurate , that you may be able to take it to your carrier that issued the phone, they may be able to help you. If you show them proof of purchase. I don't think they will, but it's worth a shot.
    04-01-2016 09:57 AM
  3. derbypaul's Avatar
    if i were you then i would reset the phone, thats the quickest and easiest way you will lose everything not on memory card but it is a lesson learned.
    06-12-2016 05:09 AM

Similar Threads

  1. How do I change the country on a Samsung S6?
    By AC Question in forum Samsung Galaxy S6
    Replies: 1
    Last Post: 04-01-2016, 02:26 PM
  2. Led is not working for Easy screen in S6 Edge, how can I fix it?
    By AC Question in forum Samsung Galaxy S6 edge
    Replies: 0
    Last Post: 04-01-2016, 09:39 AM
  3. Replies: 0
    Last Post: 04-01-2016, 09:33 AM
  4. Can I record notes and meetings on my Samsung Galaxy S7?
    By AC Question in forum Samsung Galaxy S7
    Replies: 0
    Last Post: 04-01-2016, 08:46 AM
  5. Replies: 0
    Last Post: 04-01-2016, 08:20 AM
LINK TO POST COPIED TO CLIPBOARD