1. Claret2KFC's Avatar
    Hi apologies if this has been covered elsewhere but I cannot find it.

    The wifi on my s6 edge will not turn on.
    I have looked at various helpful sites that tell me to hold the home button, vol up and power at the same time to wipe the cache,

    This has been working for me but now it doesnt seem to have an affect.

    also if i cant fix this without a full reset, is there a way to save my data from my phone to windows desktop and then transfer it back after the phone is reset without using wifi services such as Helium data transfer?

    can anyone help me with this please?
    11-24-2016 07:53 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does it happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-29226
    11-25-2016 01:26 AM

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