1. Addams's Avatar
    I I have a Galaxy S6 Edge Android phone and I do not have it password protected I have swipe to unlock I added the email from work Outlook email it asked me for a fingerprint or backup password to confirm I don't remember ever setting up a fingerprint or backup password how can I reset this or clear it to gain access to my work email no other feature or app is asking for this
    08-16-2017 08:00 PM
  2. anon(238680)'s Avatar
    Welcome to Android Central. Corporate email is usually protected. Did your work IS&T department install an app for you? If not, then you most likely need to discuss your access and see if your device is approved for their system.
    08-16-2017 08:11 PM
  3. Addams's Avatar
    They told me to add one drive and outlook so they can reach me on weekends
    08-16-2017 08:15 PM

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