all music player stops

[Velladimier Parsadanian]

hello sorry do you fix it or not i have same problem not just with YouTube i have problem with google play and all music player i have and when i push the home button or push to make minimize its stops before works fine and now after upgrade or update the Motorola phone with android version. some one help please.

 

[B. Diddy]

The OP is referring to the issue in this thread: https://forums.androidcentral.com/s...be-background-phone-locked-2.html#post6018733

Which Motorola phone do you have? Do you have any power-saving modes turned on, or 3rd party power-saving apps installed?

Also, did you mean to post this in the Galaxy S6 edge forum, since you mention having a Motorola phone?

 

[Velladimier Parsadanian]

thanks i have a MOTO G PLAY ANDROID 6.0.1 i dont think i have a power saving mode.

 

[B. Diddy]

What's the exact model number (in Settings>About Phone)?

Do you have any 3rd part power-saver apps, or "RAM booster" apps installed?

 

[Velladimier Parsadanian]

MOTO G PLAY ANDROID 6.0.1 what you mean? ram booster? its the cell phone.

 

[B. Diddy]

Actually, it's ok -- I figured out that the G Play is actually the G4 Play (i.e, the 4th generation Moto G).

My question was if you've installed any apps that claim to "boost" or "clean" RAM (like Clean Master). These kinds of apps often cause more problems than they claim to solve. An app like that might be erroneously closing the music player out of RAM once you exit it, out of the misguided notion that empty RAM is better than full RAM.

Also, do you have Developer Options activated in the System Settings?

I'm going to move this to the G4 Play forum.

 

[Velladimier Parsadanian]

thanks all to help me to solve the Mystery, i find my self .i know why? because is video or clip is not MP3 or MP4. if you want to still working when you minimize stay play at background must play the mp3 or mp4 .

 

[B. Diddy]

Glad you figured it out! Although I'm a little confused -- you were playing a video using the music player? What file format was causing the issue?