1. marc84's Avatar
    My main camera settings is set to take 16M pictures, but over half my pictures from vacation are only 6M quality. What is causing my camera to change the mega pixel setting from 16 to 6? I cannot reproduce the behavior. The phone is just doing it randomly it seems. It's very frustrating.

    phone: sm-g925v
    android: 7
    12-16-2019 08:45 PM
  2. Laura Knotek's Avatar
    Are you using the stock camera app?

    Are these photos saved to your device, or are they uploaded to the cloud (Samsung Cloud or Google Photos)? If they're uploaded to the cloud, are you saving them in full resolution?
    12-16-2019 10:29 PM
  3. marc84's Avatar
    I'm using the stock camera app. The pictures are saved directly to the phone, no cloud service used.
    12-16-2019 11:15 PM
  4. B. Diddy's Avatar
    Are any of those burst photos? Or using some special filter or mode?
    12-18-2019 12:40 AM
  5. marc84's Avatar
    No filters. I took one burst (30 pictures at once thing). I just did a burst photo and it did all 30 at 16M quality. No matter what i try i cannot reproduce the issue, yet over half of my vacation pictures are at 6M quality. It makes no sense.
    12-18-2019 09:17 AM
  6. B. Diddy's Avatar
    In the gallery app, select one of those photos and look at the Details/Info. Anything unusual about them compared to the 16 MP photos? Are any special modes listed there, or are the filenames in a slightly different format?
    12-18-2019 09:56 AM
  7. marc84's Avatar
    Here are the details of a 6M and a 16M image from Gallery and QuickPic. Nothing sticks out as to what caused the decrease in image quality/resolution.
    Camera is set at 16M but it takes 6M pictures-screenshot_20191218-084358.jpg
    Camera is set at 16M but it takes 6M pictures-screenshot_20191218-084445.jpg
    Camera is set at 16M but it takes 6M pictures-screenshot_20191218-084609.jpg
    Camera is set at 16M but it takes 6M pictures-screenshot_20191218-084635.jpg
    Attached Thumbnails Camera is set at 16M but it takes 6M pictures-screenshot_20191218-084445.jpg  
    12-18-2019 10:54 AM
  8. mustang7757's Avatar
    Here are the details of a 6M and a 16M image from Gallery and QuickPic. Nothing sticks out as to what caused the decrease in image quality/resolution.
    Click image for larger version. 

Name:	Screenshot_20191218-084358.jpg 
Views:	6 
Size:	89.0 KB 
ID:	314415
    Click image for larger version. 

Name:	Screenshot_20191218-084445.jpg 
Views:	6 
Size:	82.6 KB 
ID:	314416
    Click image for larger version. 

Name:	Screenshot_20191218-084609.jpg 
Views:	6 
Size:	175.6 KB 
ID:	314417
    Click image for larger version. 

Name:	Screenshot_20191218-084635.jpg 
Views:	6 
Size:	179.7 KB 
ID:	314418
    Try taking some pictures in safe mode see if it stays stock or defaults?
    Laura Knotek likes this.
    12-18-2019 10:58 AM
  9. B. Diddy's Avatar
    [scatching head] Let me ask around.
    12-18-2019 07:26 PM
  10. belodion's Avatar
    Were the good and bad pics mixed, or were they good for a while then all bad after a certain time?
    mustang7757 likes this.
    12-18-2019 07:33 PM
  11. Javier P's Avatar
    Here are the details of a 6M and a 16M image from Gallery and QuickPic. Nothing sticks out as to what caused the decrease in image quality/resolution.
    Click image for larger version. 

Name:	Screenshot_20191218-084358.jpg 
Views:	6 
Size:	89.0 KB 
ID:	314415
    Click image for larger version. 

Name:	Screenshot_20191218-084445.jpg 
Views:	6 
Size:	82.6 KB 
ID:	314416
    Click image for larger version. 

Name:	Screenshot_20191218-084609.jpg 
Views:	6 
Size:	175.6 KB 
ID:	314417
    Click image for larger version. 

Name:	Screenshot_20191218-084635.jpg 
Views:	6 
Size:	179.7 KB 
ID:	314418
    I'd recommend you to uninstall QuickPic and any other CM app as soon as possible. After that you could try force stop and clearing data for the camera app just in case there's some hidden setting we all are missing. Restart the phone and see if the problem comes back.
    12-18-2019 07:38 PM
  12. mustang7757's Avatar
    I'd recommend you to uninstall QuickPic and any other CM app as soon as possible. After that you could try force stop and clearing data for the camera app just in case there's some hidden setting we all are missing. Restart the phone and see if the problem comes back.
    You definitely on the right track
    12-18-2019 07:48 PM
  13. B. Diddy's Avatar
    Good call. I didn't notice the mention of QuickPic at first. OP, in case you're wondering, QuickPic used to be a great alternative gallery app for Android, but then the weasels from Cheetah Mobile (who are infamous for shady behavior like sneaking adware and unwanted ad-filled "features" onto your phone, as well as questionable handling of your data) bought it and proceeded to tarnish it with their usual shenanigans. Hard to say if what you're seeing is due to something related to the app, but best to get rid of it. If you're looking for a good 3rd party gallery app that isn't tainted, then try Focus or Piktures. Personally, I only use Google Photos and am very happy with it.
    Laura Knotek and mustang7757 like this.
    12-18-2019 07:48 PM
  14. marc84's Avatar
    Were the good and bad pics mixed, or were they good for a while then all bad after a certain time?
    The first 5 days of pictures are all 6M. Day 6 is a mix of 6 and 16. the last two days are all 16M.

    I'll uninstall quickpic as recommended. What's recommened, Google Photos or Gallery?
    12-18-2019 09:15 PM
  15. B. Diddy's Avatar
    Were you using Selective Focus? That limits the photo to 6 MP automatically: https://www.solvemix.com/index.php/e...cally-tip.html
    12-18-2019 09:26 PM

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