04-14-2015 05:50 PM
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  1. Halofury's Avatar
    Just went to BB, bastards won't budge

    Posted via the Android Central App on Note 4
    04-09-2015 01:06 PM
  2. mclark1242's Avatar
    I just emailed bestbuy and this is the response.


    Hi Michael,

    Thank you for contacting Best Buy.

    I understand that you would like to know the status of your pre-order of Samsung - Galaxy S6 4G LTE with 32GB Memory Cell Phone - White Pearl (Verizon Wireless). Let me take a look into that.

    As I have checked on our system, it appears that your order is ready for pickup. Please be advised that the release date of the Samsung - Galaxy S6 from Best Buy is on 04/10/2015. Each item is assigned a release date, which represents the scheduled date on which the product is either available in our stores, or available to be shipped. These release dates are provided to Best Buy by our suppliers and are subject to change without notice. In the interest of keeping our customers as informed as possible, BestBuy.com will update these date changes as soon as they are made available to us.

    What to bring to the store:
    * * Your government-issued photo ID
    * * The credit card used for the purchase (if a credit card was used).
    * * Your order number.

    We appreciate your loyalty as a My Best Buy member.
    04-09-2015 01:16 PM
  3. mclark1242's Avatar
    Think I can use this to get mine early since she said it's ready for pickup
    04-09-2015 01:16 PM
  4. OlyWaKenobi's Avatar
    Sprint here too
    04-09-2015 01:18 PM
  5. mclark1242's Avatar
    Think I can use this to get mine early since she said it's ready for pickup
    For some reason my first post did post this is what bb said.


    Hi Michael,

    Thank you for contacting Best Buy.

    I understand that you would like to know the status of your pre-order of Samsung - Galaxy S6 4G LTE with 32GB Memory Cell Phone - White Pearl (Verizon Wireless). Let me take a look into that.

    As I have checked on our system, it appears that your order is ready for pickup. Please be advised that the release date of the Samsung - Galaxy S6 from Best Buy is on 04/10/2015. Each item is assigned a release date, which represents the scheduled date on which the product is either available in our stores, or available to be shipped. These release dates are provided to Best Buy by our suppliers and are subject to change without notice. In the interest of keeping our customers as informed as possible, BestBuy will update these date changes as soon as they are made available to us.
    04-09-2015 01:21 PM
  6. Daspoo's Avatar
    Dear Scott,

    Your reserved order will be ready for pickup on Friday, April 10, 2015 at
    GREENVILLE SC.

    To make sure everything gets to its rightful owner, we'll need to see:
    1.Your state-issued photo ID
    2.The order number listed below or a copy of this e-mail

    When you come to pick up your order:
    •Go to the Best Buy Mobile department.
    •Plan for 30 minutes when picking up your mobile device, because we'll activate it and make sure you walk out with it working.
    •If the mobile device is attached to a plan, the person named on the plan must be present at pickup.

    *Also important: We'll have your order waiting for you until Saturday, April 11, 2015. After that, we will cancel your order.
    Just got the same email (for my location) - was hoping I might be able to pick it up early. Oh well... I'll storm their doors in the morn.

    Posted via the Android Central App
    04-09-2015 01:22 PM
  7. PFD664's Avatar
    Just got my Email to pickup phone Friday 4/10....Verizon, 64gb Black
    04-09-2015 01:32 PM
  8. dankumm's Avatar
    So all carriers including verizon shipped at least a day early. What's more is other carriers (Sprint only?) have even shipped early from best buy. So its seems those who are last to get the phone are verizon best buy (and maybe others) purchasers who shipped to home......if shipment makes it monday earliest then thats 2 weeks after tmobile users got theirs. I don't understand why best buy uses the release date to signify when available to ship when everyone else uses the release date as a gauge as to when they should have it at our door. So much for pre ordering. Screw best buy and their bass akwards thinking, going somewhere, anywhere else next time.
    04-09-2015 01:35 PM
  9. Erm10's Avatar
    So all carriers including verizon shipped at least a day early. What's more is other carriers (Sprint only?) have even shipped early from best buy. So its seems those who are last to get the phone are verizon best buy (and maybe others) purchasers who shipped to home......if shipment makes it monday earliest then thats 2 weeks after tmobile users got theirs. I don't understand why best buy uses the release date to signify when available to ship when everyone else uses the release date as a gauge as to when they should have it at our door. So much for pre ordering. Screw best buy and their bass akwards thinking, going somewhere, anywhere else next time.
    Yeah at this point I am just hoping it ships tomorrow.
    04-09-2015 01:37 PM
  10. Daspoo's Avatar
    I pretty much only chose Best Buy for pre-order just so I could get the free wireless charging pad from Samsung. Otherwise I would've chosen to hit a Hate-T&T store. In the days of Circuit City, BB was awesome. Now they're pretty sad... like Radio Shack sad.

    Posted via the Android Central App
    04-09-2015 01:39 PM
  11. DaHui623's Avatar
    Has anyone who chose home delivery gotten any update from BB? The order details page online still says "Payment Validated" for the free wireless pad and the generic "We received your order. We'll e-mail you when this item is ready to ship or pick up." for the actual phone.
    04-09-2015 01:43 PM
  12. Erm10's Avatar
    Has anyone who chose home delivery gotten any update from BB? The order details page online still says "Payment Validated" for the free wireless pad and the generic "We received your order. We'll e-mail you when this item is ready to ship or pick up." for the actual phone.
    Same exact thing here. Some people earlier in this thread have received their devices already though
    04-09-2015 01:46 PM
  13. speed13's Avatar
    Just talk with bb and all the previous orders will arrive at 4/13th sorry guys but they said ups pickup is afternoons so 4/13th is the best they can do based on conversation with bb
    04-09-2015 01:47 PM
  14. speed13's Avatar
    Just talk with bb and all the previous orders will arrive at 4/13th sorry guys but they said ups pickup is afternoons so 4/13th is the best they can do based on conversation with bb
    I meant pre orders not previous
    04-09-2015 01:48 PM
  15. speed13's Avatar
    Can we call and change pickup in store instead delivery? Would they still honor free wireless charger
    04-09-2015 01:50 PM
  16. amacnutt's Avatar
    So the pickup email states to 'plan for 30 minutes' so they can set it all up for you. They don't actually make you sit around and wait for them to set it up do they? Do they give you the option of taking it home and setting it up yourself?
    04-09-2015 01:51 PM
  17. Erm10's Avatar
    So the pickup email states to 'plan for 30 minutes' so they can set it all up for you. They don't actually make you sit around and wait for them to set it up do they? Do they give you the option of taking it home and setting it up yourself?
    When I talked to AT&T they advised me to just pick the phone up at BB and then call them to activate it - especially if you are doing anything even remotely complicated like an early upgrade or transferring upgrade eligibilty between lines.
    04-09-2015 01:55 PM
  18. cwise222's Avatar
    So the pickup email states to 'plan for 30 minutes' so they can set it all up for you. They don't actually make you sit around and wait for them to set it up do they? Do they give you the option of taking it home and setting it up yourself?
    That 30 minutes is when they like to up sell you on accessories and all that fun stuff. The most they should have to do is activate it via their system and put the SIM card in the phone, and even that they don't necessarily have to do. Your mileage may vary in terms of getting them to stop there.
    04-09-2015 01:56 PM
  19. smooth4lyfe's Avatar
    Just talk with bb and all the previous orders will arrive at 4/13th sorry guys but they said ups pickup is afternoons so 4/13th is the best they can do based on conversation with bb
    That must be for your local BB, I know for sure I am picking mine up tomorrow
    04-09-2015 02:17 PM
  20. speed13's Avatar
    That must be for your local BB, I know for sure I am picking mine up tomorrow
    Please advise and save me waiting. I am at Chicago area northwest
    04-09-2015 02:19 PM
  21. smooth4lyfe's Avatar
    Please advise and save me waiting. I am at Chicago area northwest
    Try calling another Best Buy store, the one you called may get theirs later than other BB stores. You can probably ask to pick the phone up at another BB location
    speed13 likes this.
    04-09-2015 02:23 PM
  22. AlphaVictor87's Avatar
    Please advise and save me waiting. I am at Chicago area northwest
    I'm in St. Louis and my local BB said that pre-orders will be available on the 10th (tomorrow) I'd agree with smooth4lyfe. Call another BB.
    speed13 likes this.
    04-09-2015 02:24 PM
  23. speed13's Avatar
    Try calling another Best Buy store, the one you called may get theirs later than other BB stores. You can probably ask to pick the phone up at another BB location
    Actually I ordered on March 27th and select shipping to home, so I'm not sure how to change this now in order to get phone tomorrow and wireless charger whenever is available no urgent for charger
    04-09-2015 02:28 PM
  24. smooth4lyfe's Avatar
    Actually I ordered on March 27th and select shipping to home, so I'm not sure how to change this now in order to get phone tomorrow and wireless charger whenever is available no urgent for charger
    Was the phone shipped already? If not, I would go into BB and see if you can get the phone and the cancel the home delivery
    speed13 likes this.
    04-09-2015 02:30 PM
  25. speed13's Avatar
    Not shipped yet not even ready for shipping.
    04-09-2015 02:33 PM
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