Samsung Galaxy S6 Best Buy Pre Order Deal and Dates.

cmhsam

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Mar 5, 2014
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I would call them to make sure
I just called BB and gave the lady my order# and she said my phone will be ready 2morrow...relieved!

What order number? I don't have a BBY order number and they couldn't find my preorder using the order number on my email confirmation


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smooth4lyfe

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What order number? I don't have a BBY order number and they couldn't find my preorder using the order number on my email confirmation


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Did you preorder online? If so, you should have an order number
Even if you did at the store, there should be some order or confirmation number on the receipt or something
 

mclark1242

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When i first pre ordered i didnt have the email for charger, I called the store and they dded it and I got the email. If you pre order in the bestbuy store you WILL NOT receive the BBY order number. You only receive that when you pre order online. The order number in your email is your pre order number, if you call the 1877 number you give them your phone number and they will check the order status for you. I have been doing this all week and have talked to multiple reps.
 

cmhsam

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They didn't give you an order number or confirmation?
If you are doing a store pickup, I think you have to show up with your order number
They may have you in their system

All I got was the confirmation with an order number but doesn't begin with a BBY. The customer care people said they need an order number with BBY that allows them to track it


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smooth4lyfe

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All I got was the confirmation with an order number but doesn't begin with a BBY. The customer care people said they need an order number with BBY that allows them to track it


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Yeah my order number starts with BBY
Maybe you can give them the order number you have and you should be good
 

kollarism

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I would call them to make sure
I just called BB and gave the lady my order# and she said my phone will be ready 2morrow...relieved!

Called BB and they sounded clueless. Asked for carrier, color, an storage size...then said that I need to wait for an email. Maybe they're not in inventory yet.
 

cmhsam

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Yeah my order number starts with BBY
Maybe you can give them the order number you have and you should be good

Hope so. Either way I just left Att. they said they will have plenty of devices for walk ins tomorrow. Think I am just going to head there first in the am to get the device. BB sounds like a cluster


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cmhsam

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BB found my order. Said it was created waiting inventory. Assume I will get the confirmation to pickup in the am when the doors open


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Kalvin Kerns

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BB found my order. Said it was created waiting inventory. Assume I will get the confirmation to pickup in the am when the doors open


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Same thing I was told when I called. Very frustrating to not have a real status.

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TimmE

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Best Buy just called me to schedule an appointment to pick up my phone! I asked if I could just walk in. They said I could but they said the appointment let's me skip the line if there is one. They emailed me the appointment confirmation after my phone call. I'm not going to lie I was ambivalent about this right up until the phone call. Now I feel like a kid on Christmas Eve.

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kcguy76

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Called BB and they sounded clueless. Asked for carrier, color, an storage size...then said that I need to wait for an email. Maybe they're not in inventory yet.

Just called my local Best Buy where I plan on picking it up. They haven't even received the shipment of AT&T phones in yet.....go figure.
 

speed13

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That's hard to believe. I wonder if who you spoke to doesn't know. If they haven't gotten them yet then....damn.
I trust you since I was told same thing but they expect them to arrive tonight or early morning. But they told me to come in the morning
Just called my local Best Buy where I plan on picking it up. They haven't even received the shipment of AT&T phones in yet.....go figure.
 

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