Last Friday, I went to pick up my wife's GS6 at Best Buy and the experience turned me off to ever preordering from Best Buy again. Although there were two people ahead of me in line, I waited for about an hour until being called. The salesperson absolutely refused to let me take the phone unopened - it was a gift for my wife and I would have liked to have given it to her in a sealed box with no fingerprints. I explained this to the salesperson, who flat out refused to hear it. But wait, there's more.
Last September, I used the upgrade that was available on my wife's line to get an iPhone 6. I received that phone directly from AT&T (sealed box, of course), inserted my existing SIM card and was ready to go in about 2 minutes. Of course, Best Buy just had to make things a bit more complicated. Since I was using my upgrade to get my wife the GS6, Best Buy absolutely insisted on activating the phone under my number. I handed the salesperson the SIM card that I took out of my wife's phone and asked her to just put it into the GS6. Once again, she declined and restated that the phone has to be activated on my line. I then questioned the necessity of this, even pointing out that it's silly to activate it on my line, only to remove the SIM card and replace it with my wife's SIM card anyway. At this point, I just rolled my eyes and gave up.
A lesson has definitely been learned. I got sucked in by the free wireless charger, but it wasn't worth the headache and the aggravation. Never again.