1. PsychDoc's Avatar
    So I have the new S6. It, as well as the old S5 are hooked up to the WiFi network I have in my place. I signed into my gmail account and only my contacts were migrated to my new phone. None of my apps were sync'ed to the new phone.

    Any idea what I have to do?
    04-10-2015 10:28 AM
  2. Raymond Elliott's Avatar
    Samsung recommends using its app Smart Switch from Play Store. Install it on old phone then follow instructions.
    04-10-2015 10:33 AM
  3. dan obri's Avatar
    Have you signed in to the Google Play Store yet? Also I believe you have to enable backup on the s5 in order for it to do your Apps. The Smart Switch works well. I think if you go to the app store on your PC you can push your apps or share them with your other device as well.
    04-10-2015 12:34 PM
  4. Jaycemiskel's Avatar
    I had the same problem. I just factory reset and it worked right the second time around.
    04-10-2015 12:46 PM
  5. cbreze's Avatar
    Does anyone know if my contacts will come over from my iPhone 6 when I activate my S6? Is there something I need to do first? Thanks.
    04-10-2015 02:19 PM
  6. dan obri's Avatar
    You can try the app "Bump" or simply save your contacts to the sim or other Att app.
    cbreze likes this.
    04-10-2015 04:33 PM

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