Fingerprint Sensor A Bit Finicky - Any Setup Tricks Or Techniques?

PsychDoc

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I've tries using three of the four available slots to do just my right thumb (the finger I'll almost always be using), I've tried to use different angles and parts of the thumb but I'm still finding that recognition is a bit hit or miss.

Just wondering what your experiences have been with this or if you've found some tricks that help it register more reliably.
 

dan obri

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Check to see if there is an update for your phone. I am on ATT and there is no update yet, but I have heard that Team Mobile had one that addressed the issue.

I also notice if you wake your phone by pressing the finger print scanner lifting up for only a second and then placing it back down right away it works about 80% of the time. If you are using the power button and then the finger print scanner you are likely not getting your finger on there quick enough.
 

Gray Area

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I've tries using three of the four available slots to do just my right thumb (the finger I'll almost always be using), I've tried to use different angles and parts of the thumb but I'm still finding that recognition is a bit hit or miss.

Just wondering what your experiences have been with this or if you've found some tricks that help it register more reliably.

Once setting it up, it works great, 0 issues with both thumbs and both pointer fingers. I don't know what could be causing your issues but Sprint s6 edge had an update immediately upon setting up the phone.

Posted on my Galaxy S6 (S is for Super) via the Android Central App
 

estebancam

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It works flawlessly with mine. Don't know what that person up there is saying about "not great like my iphone" because I have had no issues with it at all.

Posted via the Android Central App
 

droidguy1964

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It works flawlessly with mine. Don't know what that person up there is saying about "not great like my iphone" because I have had no issues with it at all.

Posted via the Android Central App

I don't have any issues. Why are you putting words in mouth?

Posted via the Android Central App
 

Halofury

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Flawless for me ... maybe the way you setup is not as natural as when you unlock your phone... maybe just my opinion.

Posted via the Android Central App from the G6
 

Dregur

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I've tries using three of the four available slots to do just my right thumb (the finger I'll almost always be using), I've tried to use different angles and parts of the thumb but I'm still finding that recognition is a bit hit or miss.

Just wondering what your experiences have been with this or if you've found some tricks that help it register more reliably.

Why are you using three versions off only one finger? It should be one fingerprint per finger, that could be the reason why there's a problem.
 

hawkeye16qb

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Mine is dreadful. Beyond miserable to use. I can't imagine I'd EVER actually want to use it, it's just that bad. Wish it wasn't. Maybe something is wrong with mine. Just awful.
 

cwise222

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Sprint and T-Mobile had a day one software update that did address issues with the fingerprint sensor. I saw a couple reviews that did mention issues until the software update came out and then it worked great. It's not shocking that AT&T is late to the game on the update.

I have nothing but issues with it and yes, it's set up correctly and being used correctly. Never had an S5 so I don't swipe it across and regardless of pressure or position it only works 2 or 3 out of 10 times; though when setting up the finger print it works flawlessly in picking it up. Hopefully AT&T, and Verizon if they didn't get it, will get the day 1 update soon.
 

hawkeye16qb

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I've reset it and started over about a dozen times. At best it's 50/50 for me. Luckily I use my watch as a trusted device but it's pretty frustrating and seems half baked. Seems just another example of jusssst not being able to catch apple.
 

mclark1242

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Idk mine works great. Reads my thumb side ways as well. Unlocks so easy. Catch apple? One person out of how many....mine is with verizon, I've never had it not read my finger
 

hawkeye16qb

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That's disappointing to me. Was hoping on verizon maybe it just needed an update. Nope, mine just sucks. Sometimes it goes 0 for 5 and I have to use the password. Just awful.

I guarantee when I call in it'll be hard reset after hard reset.
 

2ndHalfCor

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Mine works most of the time, but when it doesn't it just plain doesn't. And when it doesn't I have to input a long password with letters and numbers, not just a four digit pin like on my iPhones. I've trained it twice and it doesn't seem to matter.
 

robinhelenehebert

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Mine works most of the time, but when it doesn't it just plain doesn't. And when it doesn't I have to input a long password with letters and numbers, not just a four digit pin like on my iPhones. I've trained it twice and it doesn't seem to matter.

I got so fed up that now I have a pattern unlock. Maybe cases get in the way?

Posted via the Android Central App
 

estebancam

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I don't have any issues. Why are you putting words in mouth?

Posted via the Android Central App

Because not great implies it is less than flawless. If you have not had any issues then how is it worse than another phone you have no issues with?

"Not great like my iphone" implies it has issues your iPhone doesn't have.

Posted via the Android Central App
 

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