1. Cyni's Avatar
    Hi all,

    I'm trying to register my product (Galaxy S6), for warranty purposes, through the Samsung Australia site.

    When I enter my model number (SM-G9201) it prompts you to verify the number in a pop-up search box, however it does not find that model number at all. I tried hitting the submit button anyway, but an error message appears saying 'Check Model Number!'.

    Anyone else had this problem, or hopefully found a solution?

    Thanks a bunch!
    04-10-2015 10:14 PM
  2. manojmcn's Avatar
    Hi Cyni... try searching for SM-920I you should be able to see the options starting with SM-G920I.
    It seems you are using 1 instead of I.
    Cyni likes this.
    04-10-2015 11:09 PM
  3. Cyni's Avatar
    Oops. That did indeed fix my problem!
    Thanks so much.

    Though now, it tells me I have an invalid serial number...
    manojmcn likes this.
    04-10-2015 11:50 PM
  4. manojmcn's Avatar
    Great. I think you might have entered a different serial number.
    Do you see if there is any S/N number starting with R?
    04-11-2015 12:15 AM

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