04-30-2015 12:40 PM
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  1. RyanG220's Avatar
    Tons of people are having the same issues. We're all being told to wait, but how long can any of us do that? I also don't think that it's the Exynos processor that's causing the issue. On the Sprint forum I've read a few posts on how people who got the HTC M9, which has the Snapdragon 810 are having the same problems. It's a Sprint Spark problem (Band 41). If you dial ##debug# from your dial screen and then go to "LTE Engineering" it will show you "Serving CELL" and "BAND". If it says 41 next to band, then that's Sprint Spark. It is what seems to be giving people the most trouble, which is why switching to CDMA is a temporary fix.
    skinneejay and ZephyrsDream like this.
    04-27-2015 07:57 AM
  2. Almeuit's Avatar
    Yeah, the sprint community forums are inundated with this issue. They also said they are working on the issue.

    I'm sad to say that this might be an issue with the exynos processor and its radios. They had a hard time putting LTE in their radios until recently and i think we are the guinea pigs.

    Posted via the Android Central App
    If it was the exynos chip wouldn't all carrier variants be having this issue then?
    04-27-2015 10:21 AM
  3. Gator352's Avatar
    If it was the exynos chip wouldn't all carrier variants be having this issue then?
    Not necessarily. Just the cdma variant for sprints lte bands.

    Posted via the Android Central App
    04-27-2015 12:02 PM
  4. jake hendrickson's Avatar
    I have an s6 32gb and I cannot send or receive a snapchat unless Im on wifi A few other apps are acting similar .. but i can click the internet and browse that no problem.. it seems to be hit or miss on which apps work for me... so frustrating..
    04-27-2015 12:23 PM
  5. skinneejay's Avatar
    I've spoken to Sprint techs and Samsung's tech's about this exact issue. I wasn't receiving any notifications at all. Emails would only come through if I went into the app and manual refreshed. They all say this is a known issue and that they are trying to fix it. It has something to do with the Spark network and band not staying active and allowing push notifications to come through. They get stuck. That is why if you updated your profile network messagess start flowing back in again. Also another reason why they are telling you to turn your network to CDMA. Let's hope its a simple update that adjusts this.

    Other carriers are not having this same issue but I have heard people on Verizon are not getting text messages or they magical disappear from their phones. Crazy thing is my wife's white 32g Edge is fine. Notifications and all.

    RyanG said it exaclty up a few post. "It's a Sprint Spark problem (Band 41). If you dial ##debug# from your dial screen and then go to "LTE Engineering" it will show you "Serving CELL" and "BAND". If it says 41 next to band, then that's Sprint Spark. It is what seems to be giving people the most trouble, which is why switching to CDMA is a temporary fix"
    04-27-2015 12:32 PM
  6. Gator352's Avatar
    I have an s6 32gb and I cannot send or receive a snapchat unless Im on wifi A few other apps are acting similar .. but i can click the internet and browse that no problem.. it seems to be hit or miss on which apps work for me... so frustrating..
    Besides that, im barely getting an lte signal with spark. Most of the time i have 1 bar which switches to 3g and makes data usage unbearable.

    Posted via the Android Central App
    04-27-2015 12:33 PM
  7. skinneejay's Avatar
    Besides that, im barely getting an lte signal with spark. Most of the time i have 1 bar which switches to 3g and makes data usage unbearable.

    Posted via the Android Central App
    Gator, What phone model and color do you have? Also did you buy it on the first day?
    I am curious to see what models and colors along with when others have bought the phone.
    04-27-2015 12:35 PM
  8. Almeuit's Avatar
    Not necessarily. Just the cdma variant for sprints lte bands.

    Posted via the Android Central App
    That would be an odd hardware issue .. to only mess with certain bands. The CDMA one for Verizon is okay from what I have seen. Now if Sprint has something wrong with the software side that would make more sense.
    04-27-2015 12:37 PM
  9. ZephyrsDream's Avatar
    Besides that, im barely getting an lte signal with spark. Most of the time i have 1 bar which switches to 3g and makes data usage unbearable.

    Posted via the Android Central App
    I am also barely getting a data signal at home. Using Signal Check Pro it says "I'm in a deadzone" because of the weak Sprint Spark LTE bands.
    Gator, What phone model and color do you have? Also did you buy it on the first day?
    I am curious to see what models and colors along with when others have bought the phone.
    I know you were replying to the other person, but if you're interested I have a black sapphire phone 32gb bought on launch day.

    Sent from my Sprint Galaxy S6 using Tapatalk
    skinneejay likes this.
    04-27-2015 02:26 PM
  10. Gator352's Avatar
    Gator, What phone model and color do you have? Also did you buy it on the first day?
    I am curious to see what models and colors along with when others have bought the phone.
    I have the S6 (non-edge) Black Sapphire 64GB. And yeah pretty much first day.
    skinneejay likes this.
    04-27-2015 03:21 PM
  11. Gator352's Avatar
    That would be an odd hardware issue .. to only mess with certain bands. The CDMA one for Verizon is okay from what I have seen. Now if Sprint has something wrong with the software side that would make more sense.
    It might be Almeuit. But regarless, it's still a radio issue whether it's software or hardware. I remember reading that the only reason Samsung made different models, one with SD and the other with Exynos, was because they somehow couldn't tie the LTE bands for CDMA into the Exynos.....so they made all U.S. variants with SD. I believe it's still not mature enough and besides, it's not only data....it's cellular as well as I drop more calls than a Tampa Bay Bucs wide receiver.
    04-27-2015 03:27 PM
  12. Gator352's Avatar
    I am also barely getting a data signal at home. Using Signal Check Pro it says "I'm in a deadzone" because of the weak Sprint Spark LTE bands.

    I know you were replying to the other person, but if you're interested I have a black sapphire phone 32gb bought on launch day.

    Sent from my Sprint Galaxy S6 using Tapatalk
    Yeah me too. What's funny is that every other phone I own (note 4, HTC One E8, and the LG G3) gets 4 to 5 bars of LTE with Spark right on my front porch while the S6 has one bar which switches in and out of 3G.
    04-27-2015 03:30 PM
  13. Almeuit's Avatar
    It might be Almeuit. But regarless, it's still a radio issue whether it's software or hardware. I remember reading that the only reason Samsung made different models, one with SD and the other with Exynos, was because they somehow couldn't tie the LTE bands for CDMA into the Exynos.....so they made all U.S. variants with SD. I believe it's still not mature enough and besides, it's not only data....it's cellular as well as I drop more calls than a Tampa Bay Bucs wide receiver.
    I am leaning towards software on the Sprint side mainly because the exact variant for the Verizon users do not have this issue... Especially if Sprint says they're fixing it in their forum.
    deeb215 likes this.
    04-27-2015 03:33 PM
  14. dpham00's Avatar
    Yeah, the sprint community forums are inundated with this issue. They also said they are working on the issue.

    I'm sad to say that this might be an issue with the exynos processor and its radios. They had a hard time putting LTE in their radios until recently and i think we are the guinea pigs.

    Posted via the Android Central App
    The Verizon Samsung Galaxy S6 uses the Qualcomm MDM9653M multi-mode baseband processor. While I don't have the Sprint specific information, I would venture to guess that Sprint uses the same baseband processor. Pretty much any device designed to operate on a cdma network with have a qualcomm baseband processor because cdma is qualcomm proprietary technology. The non cdma versions can utilize a non qualcomm processor.

    It is also theoretically possible to use a qualcomm cdma baseband processor and a Samsung lte/gsm baseband processor... But highly unlikely that they would choose to use two baseband processor chips.

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    skinneejay, Almeuit and deeb215 like this.
    04-27-2015 05:41 PM
  15. Jimmyz0rz's Avatar
    Last night i had a Facebook update and now so far facebook is going smooth over LTE. Havent tried Instagram or Snapchat yet
    04-29-2015 05:29 PM
  16. felloffthetruck's Avatar
    One my second Verizon s6 and it's doing this same thing. I starting to believe the S6 is doomed.

    Speedtest shows a 45+MB download speed but I'm having getting the images to load at the Play Store.
    04-30-2015 12:40 PM
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