1. dpham00's Avatar
    Tips for using the fingerprint scanner


    Setup:


    1. Go to Settings-Lock Screen and security-Fingeprint. When setting up the fingerprint, be sure to move the finger around a lot, scanning all angles of the finger. Scan the finger, holding the phone how you would normally do so. The finger has to completely cover the home button to engage, so using the finger horizontally might be easier.


    2. If you normally use the phone two different ways, for example, sometimes use it in your hands, and sometimes use it on the desk, set one fingerprint while holding it in your hand, and another when the phone is on your desk




    3. Even if you only use one orientation, for the most commonly used finger, set it to use two fingerprint slots to increase accuracy. You can do up to 4 fingerprints if necessary.


    Usage:
    1. Press down firmly for a second. Sometimes, pressing too quickly won't properly accept the fingerprint, and might leave you on the lock screen, so you will have to enter the fingerprint again. (note if firmly doesn't work, it has been reported that a light touch might work)


    2. If you are having trouble, wipe down the fingerprint scanner with a clean cloth. If that doesn't work, then try to re-enter the finger print.


    3. Fingerprint scanning doesn't play nice with SmartLock sometimes, so if you are having trouble, try to disable SmartLock.
    LoveMyPhone, Almeuit and MHBlink8 like this.
    04-15-2015 09:21 AM
  2. PsychDoc's Avatar
    Actually I've found just the opposite with regard to the pressure issue. I find the scanner is far, far more reliable and accurate if you touch your finger to it very, very lightly.
    deeb215, dpham00 and 2ndHalfCor like this.
    04-15-2015 09:27 AM
  3. naviman1's Avatar
    One weird thing I've found is that I'll have my finger on the reader and it won't unlock. As soon as I take my finger off, it unlocks. I don't think this is a case of me taking my finger off just as the phone happens to unlock. It's happened too many times for it to be a coincidence.

    Anyone else experienced this?
    04-15-2015 09:38 AM
  4. chezm's Avatar
    1. Go to Settings-Lock Screen and security-Fingeprint. When setting up the fingerprint, be sure to move the finger around a lot, scanning all angles of the finger. Scan the finger, holding the phone how you would normally do so. The finger has to completely cover the home button to engage, so using the finger horizontally might be easier.

    After multiple finger print configurations i did above and resolved all my issues of inconsistency, moving your finger around is a MUST from my experience or else its way too restrictive.
    deeb215 and dpham00 like this.
    04-15-2015 09:43 AM
  5. dpham00's Avatar
    Actually I've found just the opposite with regard to the pressure issue. I find the scanner is far, far more reliable and accurate if you touch your finger to it very, very lightly.
    Interesting. Guess people can try both.

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    04-15-2015 09:44 AM
  6. player22's Avatar
    Do those with verizon have the web sign in option to use fingerprint instead of password. My settings don't even have the option. Looks like a cool feature. All I have is verify samsung account with fingerprint.

    Sent from my SM-G920V using Tapatalk
    04-18-2015 11:52 AM
  7. jeep_man's Avatar
    I have had no issues with fingerprint readings. I set up 2 scans for each thumb. But now I have the issue of that I can't turn off security. It will only let me choose between fingerprint...pin...etc. the option to turn off any of these is grayed out and says the option to turn off is blocked by administrator encryption policy or credential storage. I have looked everywhere and I can't figure out how to turn it off

    Posted via the Android Central App
    04-18-2015 06:25 PM
  8. player22's Avatar
    I don't have issue with using fingerprint to unlock my phone it seams to work ok. I was just wanting to also use it to sign into my web accounts without having to use password but it seams verizon has removed that option in the settings.

    Sent from my SM-G920V using Tapatalk
    04-18-2015 06:45 PM
  9. LoveMyPhone's Avatar
    Any way to delete your current fingerprints and start over?!?
    04-19-2015 01:33 AM
  10. Almeuit's Avatar
    Thanks dpham for the tips .
    04-19-2015 01:33 AM
  11. I Can Be Your Hero's Avatar
    I do it differently to OP. I press the button in the wake the screen up, then just rest my finger on the button. Works every time for me.

    Sent from my SM-G920I
    deeb215 likes this.
    04-19-2015 04:28 AM
  12. player22's Avatar
    I found what has worked best for me after trying many different ways is to simply just press the home button and hold it down until your home screen pops up and then let go of the button. I have had the most success in doing it this way. The post before mine also works almost all the time it just takes a fraction longer to unlock the phone.

    Sent from my SM-G920V using Tapatalk
    MHBlink8 likes this.
    04-19-2015 12:35 PM
  13. smooth4lyfe's Avatar
    I do it differently to OP. I press the button in the wake the screen up, then just rest my finger on the button. Works every time for me.

    Sent from my SM-G920I
    This is the way I do it and works every time for me...I'm pretty sure this is the way you are supposed to do it
    04-19-2015 12:41 PM
  14. bhatech's Avatar
    Any way to delete your current fingerprints and start over?!?
    Search fingerprints in settings and there you can delete it.
    04-19-2015 01:50 PM
  15. Zendroid1's Avatar
    Anyone who has used the iPhone fingerprint scanner & the S6? For me, I had much more success with the iPhone. I would press the home button to wake my phone and leave my finger pressed down and the home screen would appear almost instantly. I kept using this same technique on my S6 and had problems. I noticed I had more success when I pressed the home button and left my finger on the scanner, then lifted my finger up after a brief moment. The difference is on the iPhone I would still have my finger on the home button when my homescreen appeared. It seemed like the S6 wouldn't work until I lifted up my finger.

    Anyone with the S6 leave their finger on the button without lifting it up and have the scanner work consistently?
    04-19-2015 03:02 PM
  16. Cobravision's Avatar
    Works that way for me. It unlocks before I remove my thumb, provided it keep it on the home button for a second.
    04-19-2015 03:26 PM
  17. Raymond Elliott's Avatar
    I have a Spigen Neo Hybrid case. With it, I have around 50% success. Without it, darned near 100%. I am thinking the lip of the case keeps me from completely or properly covering the button.
    04-19-2015 04:08 PM
  18. player22's Avatar
    Anyone who has used the iPhone fingerprint scanner & the S6? For me, I had much more success with the iPhone. I would press the home button to wake my phone and leave my finger pressed down and the home screen would appear almost instantly. I kept using this same technique on my S6 and had problems. I noticed I had more success when I pressed the home button and left my finger on the scanner, then lifted my finger up after a brief moment. The difference is on the iPhone I would still have my finger on the home button when my homescreen appeared. It seemed like the S6 wouldn't work until I lifted up my finger.

    Anyone with the S6 leave their finger on the button without lifting it up and have the scanner work consistently?
    If you look 3 posts before yours I just explained that leaving your finger on the home button until the home screen comes up worked best out of all the ways I tried it.
    Mine works 98% of the time like that.

    Sent from my SM-G920V using Tapatalk
    04-19-2015 04:25 PM
  19. JevonKann's Avatar
    Hi,

    I've just purchased my S6 and setup my fingerprint scanner, i moved my finger in all directions but still seem to have trouble unlocking the phone. At times I have to lock the screen and try a few times before it unlocks with the scanner. Anyone else experience this?
    05-06-2015 12:20 AM
  20. atishc's Avatar
    I have a Spigen Neo Hybrid case. With it, I have around 50% success. Without it, darned near 100%. I am thinking the lip of the case keeps me from completely or properly covering the button.
    I have the neo hybrid case and haven't had this issue. Have you tried deleting the fingerprints and re-registering them with the case on, using the multiple positions as described above?
    05-06-2015 05:45 AM
  21. chris baker7's Avatar
    I was having a ton of trouble with fingerprints but I found a way to resolve it. When scanning my finger print I made sure to use the pad of my thumb versus the tip. This allows me to cover the button entirely and increases my success percentage 100%. Hope others out there find this useful as I was very frustrated by this for a long time.
    deeb215 likes this.
    10-13-2015 08:25 AM

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