02-11-2017 11:31 AM
37 12
tools
  1. ecfritts's Avatar
    I switched to Android about a year ago from an iPhone. At 1st I was having issues with text messages due to the whole I message thing. About 6 weeks ago or so I started having issues sending & receiving text messages on my Galaxy S5. I would send my wife a picture & sometimes she would get it 4 days later, sometimes she would never get it. Friends would send texts to me & I would either never get it or get it days later (not always a picture). I upgraded to the S6, had some battery issues...finally got that resolved but now I'm having text message issues. Anyone else experiencing this? I'm wondering if it's a lollipop issue. I really like this phone but it really stinks not getting texts or not having people getting my texts.

    Posted via the Android Central App
    04-18-2015 04:37 PM
  2. Gator352's Avatar
    I switched to Android about a year ago from an iPhone. At 1st I was having issues with text messages due to the whole I message thing. About 6 weeks ago or so I started having issues sending & receiving text messages on my Galaxy S5. I would send my wife a picture & sometimes she would get it 4 days later, sometimes she would never get it. Friends would send texts to me & I would either never get it or get it days later (not always a picture). I upgraded to the S6, had some battery issues...finally got that resolved but now I'm having text message issues. Anyone else experiencing this? I'm wondering if it's a lollipop issue. I really like this phone but it really stinks not getting texts or not having people getting my texts.

    Posted via the Android Central App
    Call your provider and have them re provision it for you. Basically it's a network reset. You have to call from a different phone and it only takes a minute.

    I had this happen a year ago or so and had them re provision it. All was good after that.

    Posted via the Android Central App
    04-18-2015 05:00 PM
  3. ecfritts's Avatar
    Awesome, thanks!

    Posted via the Android Central App
    04-18-2015 06:11 PM
  4. ecfritts's Avatar
    Update...
    I called AT&T to have them re provision my phone. Well, I was on the phone with them for about an hour and nothing was really resolved. First he was working on my S6 and said he couldn't find anything wrong. Then he started looking at my wifes iPhone 6 plus. I sent her a test picture and it never went through, he sent her phone 2 test pics and they didn't go through (she finally got them hours later). I have had issues today with not receiving text messages from friends so I know I something is wrong, just don't know what is going on. I started having issues on my S5 about 3 months ago, had issues on my first S6 (which was replaced yesterday due to a bad battery) and now this new S6...so it's not the phone. Very strange...today I was texting 2 friends of mine and could not see anything one of them was texting. Then I was texting with two other friends and I didn't get any of their texts. It's very random.
    Is anyone else having issues like this?
    04-19-2015 12:19 AM
  5. Gator352's Avatar
    Update...
    I called AT&T to have them re provision my phone. Well, I was on the phone with them for about an hour and nothing was really resolved. First he was working on my S6 and said he couldn't find anything wrong. Then he started looking at my wifes iPhone 6 plus. I sent her a test picture and it never went through, he sent her phone 2 test pics and they didn't go through (she finally got them hours later). I have had issues today with not receiving text messages from friends so I know I something is wrong, just don't know what is going on. I started having issues on my S5 about 3 months ago, had issues on my first S6 (which was replaced yesterday due to a bad battery) and now this new S6...so it's not the phone. Very strange...today I was texting 2 friends of mine and could not see anything one of them was texting. Then I was texting with two other friends and I didn't get any of their texts. It's very random.
    Is anyone else having issues like this?
    Did they actually re provision your phone? I mean it should have only taken a few minutes at worst. When they provision, your phone will turn off and back on automatically. Did that happen? Because it sounds to me it's a network issue and all a provision does is reset the phone to the network. Are you in a fringe coverage area?
    04-19-2015 04:28 AM
  6. Erm10's Avatar
    Are you using the stock messaging app or something else's? I have seen this problem before using goss or hangouts but not with the stock app.
    04-19-2015 08:49 AM
  7. RFish86's Avatar
    Do you have your number deregistered from Imessage on the apple support Web site?

    Posted via the Android Central App
    04-19-2015 08:53 AM
  8. BioFanatic's Avatar
    I second RFish86, imessage is a ***** and is quite possibly hijacking messages.
    04-19-2015 09:32 AM
  9. ecfritts's Avatar
    Thanks for all the replies...
    I am using the stock texting app now, about 2 weeks ago I was using Textra on my S5. As far as the Apple issues...yes, I finally worked though all that junk. Everything was working well until a few months ago (I was wondering if it was something to do with the lollipop update). Again, very frustrating. Sometimes people don't get my texts and sometimes I don't get theirs...now most of these issues are with iPhone users but I think that is because almost everyone I know has an iPhone.

    No, he didn't re provision my phone...I told him what you said and he started looking at my account and trying other things. He ended up saying it maybe a network issue but that doesn't really make me feel any better. He opened up a case, not sure that will do any good either. We restarted the phone, went through some settings and found nothing out of the ordinary. At my house I have about 2 - 3 bars of 4G service. The thing is...sometimes this happens to me at work (service is fine there) and in March I was out of state for work and it happened there also. A co worker has a S5 active on AT&T and he is having the same issues. I'm far from a tech guy (and I seem to know more about this issue than the tech people and the folks at the AT&T store) but this is extremely frustrating. I simply want a phone that works...or a network that works.
    04-19-2015 09:36 AM
  10. player22's Avatar
    I had problem before sending messages from my s5 to my mom and brother and they both had iphones. Called verizon and right away they new what it was. It was a simple setting in the iphones that needed to be changed not my phone. I'm sorry it's been a year and I can't remember what setting they had me change in the iphones but once we did it worked great. Kinda wierd. Might not have anything to do with your case but I thought I would just throw that out there. Hope you figure it out.

    Sent from my SM-G920V using Tapatalk
    04-19-2015 09:48 AM
  11. franky_402's Avatar
    On the imessage support site it mentions of your having problems with texting have the iphone user delete your previous thread and start a new one that should fix the issue
    04-19-2015 11:09 AM
  12. ecfritts's Avatar
    So...I just left the AT&T store. I went hoping they heard of this issue & could give me some guidance. Nope. I explained the situation, even showed him text strings I sent & received nothing back then got a screen shot where the people had sent over 10 texts I have never received. It also happened again while I was there. He changed out my SIM card & we went to ensure my phone # was deactivated on iMessage (which it was). So basically they just told me they know there is an issue but that's about it. Today is the last day I have to return the device. I want to keep it but I really need it to work correctly. It would be great if someone could tell me the problem & when it might be resolved.

    Posted via the Android Central App
    04-19-2015 03:11 PM
  13. player22's Avatar
    So...I just left the AT&T store. I went hoping they heard of this issue & could give me some guidance. Nope. I explained the situation, even showed him text strings I sent & received nothing back then got a screen shot where the people had sent over 10 texts I have never received. It also happened again while I was there. He changed out my SIM card & we went to ensure my phone # was deactivated on iMessage (which it was). So basically they just told me they know there is an issue but that's about it. Today is the last day I have to return the device. I want to keep it but I really need it to work correctly. It would be great if someone could tell me the problem & when it might be resolved.

    Posted via the Android Central App
    If it was me and it was my last day to return the phone I would return it instead of taking a chance being stuck with a nonworking phone. I'm sure they will fix the problem but when.
    That just my opinion .

    Worst case you walk out the store and then walk back in and get another one and have another 14 days to decide.
    I'm sure they will charge restocking fee but 35 dollars is cheap compared to being stuck with a phone that don't work right for you.
    Sent from my SM-G920V using Tapatalk
    04-19-2015 04:35 PM
  14. ecfritts's Avatar
    Thing is, the 14 days doesn't reset. So after today I'm stuck with what ever I choose, which ducks because they know it's not working right. Again, I do think think it's this device in particular but something is not right. Just since my last post I found out I completely missed out on a string from 3 family members. I got nothing from them.

    Posted via the Android Central App
    04-19-2015 04:52 PM
  15. player22's Avatar
    You can't exchange it for another one to rule out it's 100% not just the phone.

    Sent from my SM-G920V using Tapatalk
    04-19-2015 06:54 PM
  16. dave0holla's Avatar
    Thanks for all the replies...
    I am using the stock texting app now, about 2 weeks ago I was using Textra on my S5. As far as the Apple issues...yes, I finally worked though all that junk. Everything was working well until a few months ago (I was wondering if it was something to do with the lollipop update). Again, very frustrating. Sometimes people don't get my texts and sometimes I don't get theirs...now most of these issues are with iPhone users but I think that is because almost everyone I know has an iPhone.

    No, he didn't re provision my phone...I told him what you said and he started looking at my account and trying other things. He ended up saying it maybe a network issue but that doesn't really make me feel any better. He opened up a case, not sure that will do any good either. We restarted the phone, went through some settings and found nothing out of the ordinary. At my house I have about 2 - 3 bars of 4G service. The thing is...sometimes this happens to me at work (service is fine there) and in March I was out of state for work and it happened there also. A co worker has a S5 active on AT&T and he is having the same issues. I'm far from a tech guy (and I seem to know more about this issue than the tech people and the folks at the AT&T store) but this is extremely frustrating. I simply want a phone that works...or a network that works.
    I also have been having a issue. Some text weren't going thru and I had some calls drop as well, notice the call dropping happens mostly in the car the text issue is a little irritating. It will say the the test didn't go through and was put in draft. I also notice that signal was going from 2 to 4 bars...not sure if it is a phone issue
    04-19-2015 09:34 PM
  17. ecfritts's Avatar
    I haven't had any issues with calls. I am still having issues with my texts. I don't know what else to do. At the store they told me, don't worry they will fix it. But they don't even know what the problem is. I've been sending test texts and I'm still not receiving responses from people who have called & said they responded. I may give it another day before I go back to the store & demand a new phone.

    Posted via the Android Central App
    04-20-2015 03:38 PM
  18. Nick Raol's Avatar
    I am having the similar issue with my new Galaxy6. Its so annoying and making me angry why i switched iphone to galaxy. I should have buy iphone 6. My text message is getting hang. I keep pressing the button and nothing happens. So annoying.
    05-15-2015 02:34 PM
  19. erasat's Avatar
    I am having the similar issue with my new Galaxy6. Its so annoying and making me angry why i switched iphone to galaxy. I should have buy iphone 6. My text message is getting hang. I keep pressing the button and nothing happens. So annoying.
    Sorry but you are not specifically saying what is your issue other that you press "a button" and nothing happens, so you are hitting Send and it doesn't send?

    It may be a lot of different things, and with SMS and MMS common issues are "almost always" carrier specific issues, not phone or even Android specific, and with iPhones users involved, it's very likely that if your messages are not getting to them is because iMessage is basically disappearing them, you should unregister your phone number from all their servers, preferably before you switch to Android, but always can be done after, and like it has been mentioned above, if you were part of group messages ask them to delete that group in order to be able to send and receive messages to those users as it should, shame on Apple for that dirty tactics that scares the hell out of the users and go back running to them after experiences such issues.

    For last, the only thing you can try in your phone, IF it's a phone or App issue, is go to your Settings-Applications Manager-ALL and look for the Messages App and clear Cache and data and Force Stop it and then go back and try again to see, for a better experience and to enjoy the benefit of the Android OS where you don't need to get stuck with apps and you can switch to replace any original app in the phone, even main ones, like phone, Messages, calendars and others, you can also try Textra, one of the best Message apps in the whole store.
    05-15-2015 02:47 PM
  20. bullittmustang's Avatar
    I switched to Android about a year ago from an iPhone. At 1st I was having issues with text messages due to the whole I message thing. About 6 weeks ago or so I started having issues sending & receiving text messages on my Galaxy S5. I would send my wife a picture & sometimes she would get it 4 days later, sometimes she would never get it. Friends would send texts to me & I would either never get it or get it days later (not always a picture). I upgraded to the S6, had some battery issues...finally got that resolved but now I'm having text message issues. Anyone else experiencing this? I'm wondering if it's a lollipop issue. I really like this phone but it really stinks not getting texts or not having people getting my texts.

    Posted via the Android Central App
    Did switching phones help your battery issues? This S6 has been the worst phone I have ever had, battery wise. Touch ID doesn't work either. I'm only 6 days in. Thinking of exchanging or returning.
    05-16-2015 09:47 PM
  21. tlo07's Avatar
    The people with iPhones need to make sure they have their phones set to send as a SMS if iMessage isn't available. That setting is not on by default.

    Make sure if you own an iPad or anything else that iMessage and FaceTime are off.

    Delete the problematic threads (you and the other participants) and when they are deleted off of everyone's phones restart them.

    When I use to switch back and forth between Android and iOS I had to deal with this all the time. Apple has made it very hard for people to switch to Android (a total accident, I'm sure 😛) with iMessage. You would think simply turning off iMessage would be enough but it rarely works that way.

    Sent from my iPad using Tapatalk HD
    05-17-2015 08:47 AM
  22. 7plymaple's Avatar
    I haven't had any issues with calls. I am still having issues with my texts. I don't know what else to do. At the store they told me, don't worry they will fix it. But they don't even know what the problem is. I've been sending test texts and I'm still not receiving responses from people who have called & said they responded. I may give it another day before I go back to the store & demand a new phone.

    Posted via the Android Central App
    Hey I just read through this thread after finding it in a search. I am having the same problem. But I am having it using a sony z3. My wife and I both bought the same phone and it happens not only from sending and recieving texts with her but also with friends using samsungs and blackberries.

    I will keep an eye on this thread and post here if I find out what it is. But its enough already getting responses late or having people think I did not reply to them. Yesterday my wifes phone beeped while we were watching tv. She checked it and said "It's from you!" So I looked through the message thread on my phone and confirmed I sent it almost a week earlier!
    06-09-2015 02:43 PM
  23. erasat's Avatar
    Which Carrier? Have you, your wife or both used Ultra Power Saving Mode or maybe other apps like Greenify?

    I'm asking simply because the main reason why I don't use Ultra Power Saving Mode and/or apps like Greenify is because of bad experiences in the past with similar issues like the ones you described, for some reason when I use Ultra Power Saving Mode basically I need to reboot the device in order to get back to normal to receive Gmail and other apps like Whatsapp. The times I've tried Greenify, as soon as I used any Hibernation option then there was no incoming SMS until I reboot, then all of them begin to appear one by one.

    About the carrier, simply because we have a local provider that is well known to have huge issues with messages, mostly MMS, so that can be always an issue.
    7plymaple likes this.
    06-09-2015 02:53 PM
  24. Tiffan8r's Avatar
    I too am having problems with text messages. I used to have an iPhone and switched to Samsung Galaxy s5 through AT&T. I turned imessage off of my device right after I got it. I am still randomly not receiving texts and people are randomly not getting mine. It is so frustrating!! Sometimes I can tell its happening because I will get 3 duplicate messages from the same person at the same time. That's when I restart my phone. After a few minutes of restarting my phone I will receive all of the messages people were sending and wondering why I wasn't responding to all at once.
    Has anyone had success with this:
    For last, the only thing you can try in your phone, IF it's a phone or App issue, is go to your Settings-Applications Manager-ALL and look for the Messages App and clear Cache and data and Force Stop it and then go back and try again to see, for a better experience and to enjoy the benefit of the Android OS where you don't need to get stuck with apps and you can switch to replace any original app in the phone, even main ones
    I don't want to do this if it doesn't fix the problem.
    I still just cannot believe that this is such a big problem that no one can seem to fix. I love my phone but I use texting so much with my new clients. It's so bad for my business when I have to say, "If I don't reply, it's because I might not be getting your texts."
    Someone has to have the solution, right?!
    07-28-2015 11:24 AM
  25. jflorick's Avatar
    I am so happy I found this thread, I'm having the same problems described here. Switched from iPhone to galaxy s6 edge and have had nothing but problems. I sometimes will get or send two or three copies of the exact same text. I don't get texts until hours kater , sometimes not at all. My boyfriend will text me back and I won't get it for hours but they will be time stamped for when he sent them. I have imessgae turned off, and so does he. What is going on??
    07-30-2015 11:23 PM
37 12

Similar Threads

  1. How do I upload a picture from a text into my gallery?
    By AC Question in forum General Help and How To
    Replies: 3
    Last Post: 10-25-2017, 09:55 PM
  2. How to add song for a text message sound?
    By AC Question in forum Samsung Galaxy S6
    Replies: 2
    Last Post: 04-21-2016, 04:41 PM
  3. Why can I not receive my texts?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-19-2015, 02:49 AM
  4. How do I add a song for my text message tone?
    By AC Question in forum Samsung Galaxy S6
    Replies: 1
    Last Post: 04-18-2015, 04:55 PM
  5. I'm not receiving my texts until days later...
    By Cherah85 in forum Ask a Question
    Replies: 1
    Last Post: 04-18-2015, 03:46 PM
LINK TO POST COPIED TO CLIPBOARD