1. KC5429's Avatar
    Ok I know people have posted about battery issues on here, but please help a newbie. I just got my phone 2 hours ago and while being plugged in I am still down 20%. Can someone walk me through what to check or change to save on battery?
    04-22-2015 02:00 PM
  2. erasat's Avatar
    Ok I know people have posted about battery issues on here, but please help a newbie. I just got my phone 2 hours ago and while being plugged in I am still down 20%. Can someone walk me through what to check or change to save on battery?
    If you just got your phone today, I'd suggest you to read this thread and follow those instructions, in particular the ones that talks about Wipe Cache and Data (Full reset).

    http://forums.androidcentral.com/sam...y-s6-edge.html
    04-22-2015 02:26 PM
  3. jcp007's Avatar
    Ok I know people have posted about battery issues on here, but please help a newbie. I just got my phone 2 hours ago and while being plugged in I am still down 20%. Can someone walk me through what to check or change to save on battery?
    Check the phone. Is it charging? There should be a lightning bolt in the battery icon.

    Have you tried a different charger?

    Have you tried a different wall socket?

    If not this helps, go back and exchange.

    Posted via My Samsung Galaxy S6 Handheld Device
    04-22-2015 02:27 PM

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