What they told me on the phone 5/1 was 5/8. I told them "Well, on does that mean that on 5/8 I'll call back and you'll tell me 5/15?". Response: "Oh, I'm sure that won't be the case.". I told them that if they weren't going to ship by 5/8 I wanted a black one tomorrow. "Oh, I'm sure you don't need to do that." Yeah, right.
Do go ahead and gripe. $20 isn't much, but it's better than nothing. Besides, making it hard for a company doing a lousy job may make it better for the next time they pull something like this.
I give up. I'm going to have them ship me a black one which should arrive 5/5.
What really ticks me off is that Verizon is acting like it is all Samsung's fault. Well yes it is their fault for not meeting the 5/1 deadline. However, it is certain that Verizon has a buy and/or account manager that could have called Samsung and asked if they were going to make their dates. For sure that buyer could have known on 4/30 that they weren't going to make a 5/1 ship date, right? I'm also reasonably certain that the 5/1 date was never really a possibility. Either late on 4/1 or 4/2 they were showing a ship date of 5/17 for new purchasers. I think that Verizon knew by 4/2 and they didn't want to admit that they made a mistake, and that they just wanted to string people along for some bizarre reason. Personally, I think that Verizon's buyer/account manager should be fired.
If I had any coverage at all for another carrier I'd drop Verizon immediately.