10-08-2018 12:58 AM
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  1. cbreze's Avatar
    Love this phone but lately I have been having screen sensitivity issues. It came and went at first so it was hard to put my finger on anything as to a cause. I unloaded stuff and tweaked settings and seemed to get some better results but it would fool me and then creep back in. Played with the dev animation settings every which way, seemed to help temporarily, but to no avail. Now it is more like 80% of the time with the issue. I'll probably do a hard reset today to clear it out back to stock and force myself to use TW for a few days to see if it helps to not run Nova which I really prefer. Then if all is ok I'll load stuff back one by one. It's kind of frustrating coming from a 6+ iPhone that was smooth as silk. Scrolling issues, jerkiness and now screen presses that don't always work the first second or third time. I don't want to return this for anything else., looked at the M9 when I picked this up and liked it better except for the crappy camera I'd have gotten it. I'd like to hang in for an update and see if that helps. Anyone else experiencing screen insensitivity?
    mhtsang and Denise69 like this.
    04-24-2015 01:03 PM
  2. jcp007's Avatar
    Love this phone but lately I have been having screen sensitivity issues. It came and went at first so it was hard to put my finger on anything as to a cause. I unloaded stuff and tweaked settings and seemed to get some better results but it would fool me and then creep back in. Played with the dev animation settings every which way, seemed to help temporarily, but to no avail. Now it is more like 80% of the time with the issue. I'll probably do a hard reset today to clear it out back to stock and force myself to use TW for a few days to see if it helps to not run Nova which I really prefer. Then if all is ok I'll load stuff back one by one. It's kind of frustrating coming from a 6+ iPhone that was smooth as silk. Scrolling issues, jerkiness and now screen presses that don't always work the first second or third time. I don't want to return this for anything else., looked at the M9 when I picked this up and liked it better except for the crappy camera I'd have gotten it. I'd like to hang in for an update and see if that helps. Anyone else experiencing screen insensitivity?
    Mine is fine before and after installing my Defender which a built-in screen protector. Sensitivity not affected. When did you notice it ? warranty issue?
    04-24-2015 02:57 PM
  3. cbreze's Avatar
    Mine is fine before and after installing my Defender which a built-in screen protector. Sensitivity not affected. When did you notice it ? warranty issue?
    Taking some times 3 or more presses to open anything, this on the bare screen, no protector or case. I've uninstalled Nova for the time being and am back with TW to see if it makes any difference. Seems better so far but then I notice it a bit sometimes although still better. I'm not looking forward to doing an exchange as my battery life is excellent no issues with that. My 14 days is up soon tho. I'm kind of surprised only one other person said they were having this when I commented about it in the "issues" thread.
    04-24-2015 03:14 PM
  4. bigron3180's Avatar
    I'm experiencing this same exact issue! It seems like the screen isn't sensitive enough. For example sometimes when I scroll through home screens, type a message, or try to press an app, it doesnt always register. I'm also using nova with no screen protector. I set the animation scale to .5

    Let me know if you find a solution!
    04-24-2015 03:23 PM
  5. cbreze's Avatar
    I'm experiencing this same exact issue! It seems like the screen isn't sensitive enough. For example sometimes when I scroll through home screens, type a message, or try to press an app, it doesnt always register. I'm also using nova with no screen protector. I set the animation scale to .5

    Let me know if you find a solution!
    As mentioned above so far all I've tried is uninstalling Nova. I can't say I really notice a big difference. Starting to **** me off.
    04-24-2015 03:32 PM
  6. jcp007's Avatar
    Did you check interaction control? It's under accessibility in the settings. Otherwise, sounds like a call to tech support and a return and exchange. Did you try a device reset?
    04-24-2015 04:04 PM
  7. cbreze's Avatar
    Seems to be getting better fingers crossed. Nova may have been the culprit.
    After uninstalling everything associated with Nova and doing a couple of cache cleanings it seems to be settling down. Not perfect but if it doesn't turn the other way I can live with it. Got the weekend to decide as my 14 days is up Monday.
    04-24-2015 05:30 PM
  8. Techno-guy's Avatar
    Seems to be getting better fingers crossed. Nova may have been the culprit.
    After uninstalling everything associated with Nova and doing a couple of cache cleanings it seems to be settling down. Not perfect but if it doesn't turn the other way I can live with it. Got the weekend to decide as my 14 days is up Monday.
    Glad you fixed it! No screen issues for me.
    cbreze likes this.
    04-24-2015 06:55 PM
  9. mclark1242's Avatar
    Are you running a task manager or app cleaner?
    04-24-2015 07:16 PM
  10. cbreze's Avatar
    Are you running a task manager or app cleaner?
    No unless Nova had something like that I'm not aware of. I'm back on the stock TW and everything so far(finally) is smooth as silk. Ran Nova previously on several devices and never noticed any issue so clueless as to why, but I'm planning on keeping the "F" away from it.
    04-24-2015 07:58 PM
  11. cbreze's Avatar
    Well, still there, but I think I'm getting used to it
    Went to Verizon today to see what they thought, this after I performed a hard reset first. The HR did not help at all. Verizon acknowledged that the S6's had some various issues but also said an update was imminent. Not sure their definition of imminent. Either way we put it in "safe mode" and the issue was gone. (Certainly makes it seem software related)then put it back to normal and still gone however coming back later. I was hesitant to swap it because I just didn't want to get something worse like battery crap. This is doable till the imminent up date gets here I think. Funny, while I was there the M9 I considered getting at one time sounded worse playing the same song thru it's speakers than my S6 sounds.
    sfrrr likes this.
    04-25-2015 10:54 PM
  12. greatprince99's Avatar
    i had a similar problem with my phone. But it seemed like the center of the screen was affected mainly. I ended up exchanging the phone and the new one is fine now.
    04-25-2015 11:14 PM
  13. edgefever's Avatar
    I'm running Nova with no isuees at all.
    04-25-2015 11:30 PM
  14. cbreze's Avatar
    From what Verizon told me they have heard of this issue and a fix is in an upcoming update along with some other fixes and adjustments. It's weird on my S6 as of tonight it has returned to normal by maybe90%. Hoping it's better even more tomorrow. Could be the tweaking we did earlier today actually has worked. Loving my S6.
    04-26-2015 02:22 AM
  15. drone3's Avatar
    I'm experiencing this same exact issue! It seems like the screen isn't sensitive enough. For example sometimes when I scroll through home screens, type a message, or try to press an app, it doesnt always register. I'm also using nova with no screen protector. I set the animation scale to .5

    Let me know if you find a solution!
    Yes, I have the same problem, I'm also running nova

    dreaming of electric sheep
    04-26-2015 02:57 AM
  16. evrtlee's Avatar
    I've have the same problem, thought it was my tempered glass screen protector so I removed it, no luck....and using TW. My 14 days is up on the 30th. Frustrating.

    Posted via the Android Central App
    04-26-2015 08:56 PM
  17. cbreze's Avatar
    Mine is off and on and better then worse. So I think I'm going to hang with it and look toward the update that is surely coming. My battery is so fine and so many have battery issues that I'd hate to trade one issue for a worse one. Sad it is this way, but does get frustrating. I may call Samsung tomorrow and if they don't keep me on hold forever ask them about the timing for an update fix. This phone has far to many various issues for them to not be working on it. For certain this will determine whether I ever come back to Samsung as this is my first experience with them. Also FWIW, I learned that the 14 day return policy on online purchases begins counting when the order is placed apparently. Which puts me beyond the 14. Be doubtful I'd ever order online again.
    04-26-2015 09:17 PM
  18. cbreze's Avatar
    I've have the same problem, thought it was my tempered glass screen protector so I removed it, no luck....and using TW. My 14 days is up on the 30th. Frustrating.

    Posted via the Android Central App
    Try running it in "safe mode" helped mine for awhile. With phone off hold both power and volume down. When the white samsung S6 screen comes up release power button and continue holding volume down until you see "safe mode" on the lower left side of the screen. When I do this and leave it awhile it seems to help. Also it gives you an idea of what your screen should be acting like. You can just google safe mode for samsung if you have any questions. Or, not if you are familiar already.
    04-26-2015 09:26 PM
  19. cbreze's Avatar
    Yes, I have the same problem, I'm also running nova

    dreaming of electric sheep
    FWIW, my experience has determined it is not related to any particular launcher, nova or otherwise. I just did the safe mode trick again and man is it sweet to have normal sensitivity back. After 5 min I went back to normal and it still holds. Such a sweet device it just pains me to see this issue, try safe mode see how it is.
    04-26-2015 09:34 PM
  20. evrtlee's Avatar
    Try running it in "safe mode" helped mine for awhile. With phone off hold both power and volume down. When the white samsung S6 screen comes up release power button and continue holding volume down until you see "safe mode" on the lower left side of the screen. When I do this and leave it awhile it seems to help. Also it gives you an idea of what your screen should be acting like. You can just google safe mode for samsung if you have any questions. Or, not if you are familiar already.
    I tried the safe mode trick and it works like a charm while in safe mode. So far so good after reverting. Shouldn't have to do this with a week old phone though. Thanks for the help.

    Posted via the Android Central App
    cbreze likes this.
    04-27-2015 01:11 AM
  21. Medly's Avatar
    I have a new Galaxy S6. I've noticed that screen does not seem anywhere near as sensitive as my old S4. I can't seem to use swype without making mistakes because the screen does not register properly a lot of the time. I have also noticed that if I put the phone down on a surface and try to operate the screen with one finger (without holding the phone) the screen becomes very unresponsive and registeres hardly any touches at all. Has anyone else noticed a similar thing?

    Posted via the Android Central App
    04-28-2015 01:42 PM
  22. ChrisG683's Avatar
    I just wanted to chime in and say that my AT&T Galaxy S6 also had a noticeable change in sensitivity the past few days.

    I primarily hold the phone in my left hand and scroll with the left corner of my thumb. I noticed that I was having major issues scrolling all of the sudden, as I tend to drag very lightly on the screen (less fingerprints and smudging). It got worse and the screen would start thinking that I was rapidly tapping rather than keeping my finger held down. The only way to get it to function normally is to put the entire surface of my thumb down, which was a lot less comfortable. A prime example to test if the screen is messing up is to very lightly hold the corner of your finger on a toggle switch. You should see it rapidly toggle the switch on/off like 10 times a second. I was also having issues with light taps just being straight up missed, mostly on the left side of my screen (where I typically scroll).

    Rebooting did not help, but I tried the suggested booting into Safe Mode, and I'm happy to say that it has mostly resolved this sensitivity issue. Lightly holding my finger on the screen no longer causes rapid fire tap events, and light taps are not missed nearly as often. I still feel like the screen sensitivity is less than it was before, but it's not nearly as bad, plus I have a tempered glass screen protector on. Hopefully we start to get some patches from Samsung soon.

    Edit:
    Aaaaand just like that, it's messing up again :/

    Edit 2:
    And now it's back to working. I don't know what to think anymore.
    04-29-2015 03:44 PM
  23. cbreze's Avatar
    Try it caseless for awhile. I ended up customizing my folio case by cutting off the left side of the inner plastic holder. Didn't affect the looks at all and I'm happy to be able to use it again. This device does need some type of case to prevent slips.
    I stressed over this for two weeks. Droidguy posted a fix. This forum is awesome!
    04-29-2015 04:29 PM
  24. SpenDeR000's Avatar
    Just like to chime in here and say I have been experiencing screen sensitivity issues on my S6 as well. I've also noticed that it's much worse when using the device on a flat surface. The sides of the screen barely register input at all. You basically have to perform a long press. It's also noticeable while holding the phone, but not nearly as bad, maybe 95% less.

    I wiped the system cache and booted into safe mode and still the problem persisted.

    This is very strange. I can't tell if it's software or hardware related.
    04-30-2015 11:09 AM
  25. cbreze's Avatar
    You've tried it with out any case?
    04-30-2015 11:11 AM
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