1. holden190's Avatar
    I've just downloaded and used the Hangout Dialer on my S6 through Verizon to save my minutes.

    However, I just noticed that these calls are counting against my minutes, but shouldn't be.

    Any ideas on this?

    Thanks.
    04-29-2015 11:14 AM
  2. LeoRex's Avatar
    Everything I read says that the Hangouts dialer is only over Wifi or your mobile data connection. It says nothing about accessing your phone and using your minutes.

    The other possibility here is this: Verizon is sniffing out the Hangouts dialer sessions when on your mobile data connection and counting them against your minutes. I wouldn't put it past them to do that. When you see these show up, are you on your mobile connection or WiFi?
  3. LeoRex's Avatar
    Everything I read says that the Hangouts dialer is only over Wifi or your mobile data connection. It says nothing about accessing your phone and using your minutes.

    The other possibility here is this: Verizon is sniffing out the Hangouts dialer sessions when on your mobile data connection and counting them against your minutes. I wouldn't put it past them to do that. When you see these show up, are you on your mobile connection or WiFi?
    04-29-2015 11:30 AM
  4. holden190's Avatar
    I believe I was using my mobile connection. I'll try it wifi when i get home from work.

    And I agree - Verizon might still be trapping those minutes.
    04-29-2015 11:43 AM
  5. LeoRex's Avatar
    Three modes to check... a) everything on, connected mobile, b) everything on, connected wifi c) airplane mode enabled, wifi turned back on

    Let us know, I am curious... if they are somehow monitoring for this kind of traffic like that... that's pretty lame.
    04-29-2015 12:51 PM
  6. linebusy's Avatar
    That'd be funny. On the other hand, it might also provide QoS on their network, in which case I wouldn't be overly bothered by it. In fact, if it is counting against minutes instead of data, it would be beneficial to the vast majority of their customers.
    04-29-2015 01:07 PM
  7. dadathepanda's Avatar
    Now it all makes sense to me... Whenever I get a GV call, it gets routed to my default dialer and I ha E to answer it using Samsung dialer... Hmm, I wonder if Google or verizon had a hand in this

    Posted via the Android Central App
    04-29-2015 01:11 PM
  8. LeoRex's Avatar
    Google Voice is a whole different animal....
    04-29-2015 02:13 PM
  9. LeoRex's Avatar
    That'd be funny. On the other hand, it might also provide QoS on their network, in which case I wouldn't be overly bothered by it. In fact, if it is counting against minutes instead of data, it would be beneficial to the vast majority of their customers.
    IF they only count it towards your minutes....
    04-29-2015 02:13 PM
  10. holden190's Avatar
    Okay, I tried it on my wifi in my house. My call ended about 15 minutes and so far it's not showing up as usage in my Verizon wireless page or in my dialer.

    So far, anyway.
    LeoRex likes this.
    04-29-2015 03:18 PM
  11. dpham00's Avatar
    It shouldn't count against your minutes. I have used it since I have a tiered minutes plan too.

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    04-29-2015 07:33 PM
  12. holden190's Avatar
    Update: I made 4 calls last night on my wifi, and one went against my minutes.

    I have no idea what's going on.
    04-30-2015 07:17 AM

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