08-11-2015 10:07 PM
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  1. justafew's Avatar
    No luck. Wiped the cache partition, but the update check requires me to wait for 72 hours (I guess since I advanced it several days in my past attempts to get the download).
    05-14-2015 03:14 PM
  2. williams448's Avatar
    Update changed my home page in Chrome to some ATT url
    You can go into your settings in chrome and change that if you want.

    Posted via the Android Central App
    05-14-2015 03:49 PM
  3. acles003's Avatar


    Just got the update. Fingerprint scanner is working better, does feel snappier.

    Did a cache partition wipe.

    Sent from my SAMSUNG-SM-G920A using Tapatalk
    05-14-2015 04:36 PM
  4. jcp007's Avatar
    https://images.tapatalk-cdn.com/15/05...eb6c3941e6.jpg

    Just got the update. Fingerprint scanner is working better, does feel snappier.

    Did a cache partition wipe.

    Sent from my SAMSUNG-SM-G920A using Tapatalk
    Let us know if battery life improves.

    Posted via My Samsung Galaxy S6 Handheld Device
    05-14-2015 04:40 PM
  5. williams448's Avatar
    I also noticed that now when setting an alarm, it tells you how long you have until that alarms goes off, whereas it didn't before.

    Posted via the Android Central App
    drone3, acles003, justafew and 2 others like this.
    05-14-2015 09:26 PM
  6. JipCJipC's Avatar
    Broke a couple games for me. Sonic Runners straight up won't work at all any more, just loads a black screen then crashes to the homescreen
    Anyone else have apps that won't work any more or am I alone on this? Pretty sure it's related to this update since I was just playing it fine earlier today before I updated.
    05-15-2015 11:27 PM
  7. contentryder's Avatar
    Broke a couple games for me. Sonic Runners straight up won't work at all any more, just loads a black screen then crashes to the homescreen
    Anyone else have apps that won't work any more or am I alone on this? Pretty sure it's related to this update since I was just playing it fine earlier today before I updated.
    Games for me on the gear vr doesn't work after updating to the new firmware also..
    05-16-2015 12:01 AM
  8. RudeAzzGemini's Avatar
    Hey I'm having the same update issues says I'm update n I have change date n wipe cache still no update on the s6 ... Did you get yours to work?
    05-16-2015 11:31 AM
  9. RudeAzzGemini's Avatar
    Did u get it to work?
    05-16-2015 11:31 AM
  10. dougie1792's Avatar
    If your on att or do know the update is out for your carrier go to the samsung experience shop in best buy and make them do it

    Posted via the Android Central App
    05-16-2015 02:42 PM
  11. jcp007's Avatar
    Has anyone noticed an issue with Play Store?
    05-16-2015 06:37 PM
  12. jcp007's Avatar
    There was a momentary connection issue. Seems to have cleared up. weird.
    05-16-2015 06:45 PM
  13. RudeAzzGemini's Avatar
    Really they can do it there ? I didn't know that
    05-16-2015 06:55 PM
  14. jcp007's Avatar
    Really they can do it there ? I didn't know that
    AT&T tech support can also do it, 800-331-0500
    05-16-2015 07:00 PM
  15. Robert Newton1's Avatar
    Has anyone noticed the battery being worse and their phone getting extremely hot after the update? Before the update I could go all day without charging and have approximately 30% left around 11:00 PM. The last few days I've had to charge the phone in the early evening.
    05-18-2015 09:43 AM
  16. Wiggum333's Avatar
    I just checked again to see if the update is available for me yet. NOPE.

    This is getting on my nerves. I can't understand why I'm not eligible for this update yet.
    05-18-2015 09:47 AM
  17. cwise222's Avatar
    I just checked again to see if the update is available for me yet. NOPE.

    This is getting on my nerves. I can't understand why I'm not eligible for this update yet.
    It hasn't even been a week yet. Update roll outs can take 2 or 3 weeks; this is normal for Android phones across all carriers. You could try Samsung Smart Switch on the computer and see if that allow you to update. Since it's not OTA it might allow you to bypass that waiting period.
    05-18-2015 01:05 PM
  18. Wiggum333's Avatar
    It hasn't even been a week yet. Update roll outs can take 2 or 3 weeks; this is normal for Android phones across all carriers. You could try Samsung Smart Switch on the computer and see if that allow you to update. Since it's not OTA it might allow you to bypass that waiting period.

    Not sure how to do that. In the Smart Switch preferences there's a setting to "pre-load device updates", but I don't see where I can initiate that process. Can you help me out?
    05-18-2015 01:22 PM
  19. Wiggum333's Avatar
    FYI: I'm on a chat with an AT&T rep right now. Seems the issue with ME is that for some reason, the internal AT&T "update database" still has me listed as having my S4, not my S6 ... which is why my phone keeps telling me that no update is available. The rep is correcting that now, and will push the update out to me in just a bit.

    (CORRECTION: This issue with my IMEI is effectively resolved, but it may take a couple/few days before I get confirmation on that, and can THEN check for my update)

    So, for any of you AT&T people who are showing "no updates available at this time" when you do an OTA check for updates, you MIGHT be having the same problem as me. Would be worth a check using the "live chat" feature on AT&T's website to find out.


    UPDATE AGAIN: Talk about good customer service!!! The rep I was live chatting with just called me personally to tell me that he followed the case through, and the database update has been processed, and that as soon as I can get on wifi with a good 4g/4gLTE signal, I should be able to check for the update again and download / install it. He told me that they use the cellular network to ping my phone and confirm the IMEI number prior to allowing the update which is why I have to be somewhere that has a good connection to both wifi and cellular. Unfortunately, my office must be built out of lead, because our cellular signal strength is HORRIBLE in here. Looks like I should be able to get my update this evening at home.

    FINAL UPDATE - FOR NOW: Was able to relocate in my office building to a place where I have a good cellular and wifi signal. Tricked the phone using manual time/date function, and was able to download/install the update (YAY!). Just rebooted into recover mode, cleared/wiped the system cache ... and will be monitoring it for a few days to see if I notice any real changes/improvements.
    deeb215 likes this.
    05-18-2015 02:52 PM
  20. RFish86's Avatar
    215 Mb update here in Canada on sasktel today. Half way done downloading it right now.

    Posted via the Android Central App
    05-18-2015 08:02 PM
  21. jcp007's Avatar
    FYI: I'm on a chat with an AT&T rep right now. Seems the issue with ME is that for some reason, the internal AT&T "update database" still has me listed as having my S4, not my S6 ... which is why my phone keeps telling me that no update is available. The rep is correcting that now, and will push the update out to me in just a bit.

    (CORRECTION: This issue with my IMEI is effectively resolved, but it may take a couple/few days before I get confirmation on that, and can THEN check for my update)

    So, for any of you AT&T people who are showing "no updates available at this time" when you do an OTA check for updates, you MIGHT be having the same problem as me. Would be worth a check using the "live chat" feature on AT&T's website to find out.


    UPDATE AGAIN: Talk about good customer service!!! The rep I was live chatting with just called me personally to tell me that he followed the case through, and the database update has been processed, and that as soon as I can get on wifi with a good 4g/4gLTE signal, I should be able to check for the update again and download / install it. He told me that they use the cellular network to ping my phone and confirm the IMEI number prior to allowing the update which is why I have to be somewhere that has a good connection to both wifi and cellular. Unfortunately, my office must be built out of lead, because our cellular signal strength is HORRIBLE in here. Looks like I should be able to get my update this evening at home.

    FINAL UPDATE - FOR NOW: Was able to relocate in my office building to a place where I have a good cellular and wifi signal. Tricked the phone using manual time/date function, and was able to download/install the update (YAY!). Just rebooted into recover mode, cleared/wiped the system cache ... and will be monitoring it for a few days to see if I notice any real changes/improvements.
    We have been customers since 1994 with AT&T and they have been very good to us. Early upgrades. Great tech support. Excellent customer service. Glad it is working out for you.
    05-18-2015 08:23 PM
  22. jcp007's Avatar
    215 Mb update here in Canada on sasktel today. Half way done downloading it right now.

    Posted via the Android Central App
    Let us know how it goes once the update is done.
    05-18-2015 08:24 PM
  23. RFish86's Avatar
    Everything seems about the same to me. Curious to see after a few days of full charge and battery life and if the ram piles up. I was starting to have some applications and launcher crashing last week or so. Have had phone since they came out and just started this (crashing things) last week.

    Posted via the Android Central App
    05-18-2015 09:58 PM
  24. jcp007's Avatar
    Everything seems about the same to me. Curious to see after a few days of full charge and battery life and if the ram piles up. I was starting to have some applications and launcher crashing last week or so. Have had phone since they came out and just started this (crashing things) last week.

    Posted via the Android Central App
    Try clearing app cache. If need be, also clear cache partition.
    05-18-2015 10:09 PM
  25. Wiggum333's Avatar
    FYI for any/all AT&T Samsung S6 users ... I got this info directly from the AT&T rep that helped me yesterday when dealing with my inability to get the latest update pushed to my phone. This is the "Change Update Log" for the update we all just got:

    Software Update Enhancements

    Battery performance enhancement
    HD Voice enhancement
    Screen enhancements
    AT&T Message enhancement
    Screen rotation enhancement
    Power key press time from .5 sec to 1.5 sec.
    Other various performance enhancements
    20blks and jcp007 like this.
    05-19-2015 02:50 PM
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