08-11-2015 10:07 PM
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  1. linebusy's Avatar
    Noticing a major decrease in signal strength in my home office. Had solid 4G LTE right up until the update a couple hours ago. Now I can't hold a conversation with the phone where I'm at. I literally have to go upstairs or outside. Major, major downer. I was really getting used to the flawless performance of this, then BAM!, no soup for you! Definitely contacting AT&T on this one.
    05-20-2015 03:32 PM
  2. RudeAzzGemini's Avatar
    thanks i called them and it worked .. they were able to send over the update to my phone... the server was thinking i was still on s5 and my software was update. I have an s6 and the server didnt reconfigure that. I am with ATT btw
    05-22-2015 09:43 AM
  3. Wiggum333's Avatar
    thanks i called them and it worked .. they were able to send over the update to my phone... the server was thinking i was still on s5 and my software was update. I have an s6 and the server didnt reconfigure that. I am with ATT btw
    Exact same thing I went through, though I was previously using an S4. That's why I posted above about this situation, not knowing how many others may be affected by this "server glitch". Glad you got it worked out and got your update.
    RudeAzzGemini likes this.
    05-22-2015 09:51 AM
  4. jcp007's Avatar
    thanks i called them and it worked .. they were able to send over the update to my phone... the server was thinking i was still on s5 and my software was update. I have an s6 and the server didnt reconfigure that. I am with ATT btw
    Glad they go you sorted. AT&T sometimes get a bad rap but they have been good to us over the last 21 years.
    05-22-2015 01:41 PM
  5. iLaria Phone's Avatar
    KILLS fingerprint scanner (fingerprint to wake from sleep) A TOTAL DOWNGRADE!!!! SAMSUNG ATT AND GOOGLE GIVE US THE OPTION TO CHOOSE OUR FINGERPRINT ACTIVATION!!!!
    08-11-2015 10:07 PM
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