11-19-2016 07:30 AM
31 12
tools
  1. CharlesCC2's Avatar
    I'm new to Android so still have a lot to learn, and one thing I've been wondering is how I will be getting OS updates. I understand that they are pushed down by the carrier, but I have the AT&T branded phone and am using Cricket, so I suspect I might not be seeing any automatic updates at all. I would've kept things simple and got a Cricket phone but they don't offer anything other than the 32 GB sapphire.
    05-16-2015 05:12 PM
  2. Gekko's Avatar
    I'm new to Android so still have a lot to learn, and one thing I've been wondering is how I will be getting OS updates. I understand that they are pushed down by the carrier, but I have the AT&T branded phone and am using Cricket, so I suspect I might not be seeing any automatic updates at all. I would've kept things simple and got a Cricket phone but they don't offer anything other than the 32 GB sapphire.
    OS Updates are generally not affected by how your phone is connected to the internet. as long as you are connected to the internet - you will be eligible for any updates.
    CharlesCC2 likes this.
    05-16-2015 05:54 PM
  3. CharlesCC2's Avatar
    Maybe I'm not understanding this correctly, but I thought the updates are pushed down by the mobile service providers. So AT&T would be the one to push the update down to their customers, right? And if this is the case would you have to have a AT&T branded phone, or would the updates also go to customers using a T-Mobile S6 on their network?

    Again maybe I'm misunderstanding here, but I didn't think simply being connected to the internet would qualify me for receiving an update. I'm reading comments on an article now where people are complaining about Verizon not seeing any updates yet.
    05-16-2015 06:54 PM
  4. Laura Knotek's Avatar
    AFAIK, if you're using an unlocked device on another carrier, you still get updates when the original carrier which the device is branded to releases the updates.

    Sent from my Nexus 7 (2013) using Tapatalk
    CharlesCC2 and Premium1 like this.
    05-16-2015 07:04 PM
  5. CharlesCC2's Avatar
    AFAIK, if you're using an unlocked device on another carrier, you still get updates when the original carrier which the device is branded to releases the updates.

    Sent from my Nexus 7 (2013) using Tapatalk
    That would be awesome if this is the case. I was just a little paranoid that I'd be in no mans land having a phone branded by another network, even if Cricket is owned by AT&T.
    05-16-2015 07:09 PM
  6. Gekko's Avatar
    Maybe I'm not understanding this correctly, but I thought the updates are pushed down by the mobile service providers. So AT&T would be the one to push the update down to their customers, right? And if this is the case would you have to have a AT&T branded phone, or would the updates also go to customers using a T-Mobile S6 on their network?

    Again maybe I'm misunderstanding here, but I didn't think simply being connected to the internet would qualify me for receiving an update. I'm reading comments on an article now where people are complaining about Verizon not seeing any updates yet.
    the connection type to the internet doesn't matter. the OS/software on the phone talks to the carrier server's software and vice versa - regardless of how you are connected to the internet. software talks to software - the dumb pipe is irrelevant. you could even be on WIFI and be eligible for and receive an OS update. you don't have to be connected to the carrier's network to get the OS update.

    my advice for the future is to buy a Nexus if you want the fastest OS updates.

    Nexus 5 + AT&T GoPhone
    CharlesCC2 likes this.
    05-16-2015 07:15 PM
  7. CharlesCC2's Avatar
    the connection type to the internet doesn't matter. the OS/software on the phone talks to the carrier server's software and vice versa - regardless of how you are connected to the internet. software talks to software - the dumb pipe is irrelevant. you could even be on WIFI and be eligible for and receive an OS update. you don't have to be connected to the carrier's network to get the OS update.

    my advice for the future is to buy a Nexus if you want the fastest OS updates.

    Nexus 5 + AT&T GoPhone
    Yeah initially I wasn't understanding that the bottom line is that the phone is an AT&T phone. So just by being an AT&T phone it knows to talk to AT&T servers and it will get the update when it gets it. For some reason I had the notion that it had to do with having an active account with AT&T but you guys have made it clear that's not the case. Thanks again.
    05-16-2015 09:26 PM
  8. dpham00's Avatar
    I'm new to Android so still have a lot to learn, and one thing I've been wondering is how I will be getting OS updates. I understand that they are pushed down by the carrier, but I have the AT&T branded phone and am using Cricket, so I suspect I might not be seeing any automatic updates at all. I would've kept things simple and got a Cricket phone but they don't offer anything other than the 32 GB sapphire.
    Cricket is a wholly owned subsidiary of att and runs on the att network , so I suspect that you should be able to get the update.

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    05-16-2015 10:26 PM
  9. dpham00's Avatar
    AFAIK, if you're using an unlocked device on another carrier, you still get updates when the original carrier which the device is branded to releases the updates.

    Sent from my Nexus 7 (2013) using Tapatalk
    Unfortunately this isn't true.I know someone with an att note 4 unlocked, but couldn't get the update from att. They were able to go to Samsung inside best buy to get the update.

    On Verizon, my old s3 which was unlocked couldn't get the OTA until I popped in my Verizon sim. On Verizon, you might also be able to use the update utility to get the update

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    05-16-2015 10:29 PM
  10. CharlesCC2's Avatar
    Unfortunately this isn't true.I know someone with an att note 4 unlocked, but couldn't get the update from att. They were able to go to Samsung inside best buy to get the update.

    On Verizon, my old s3 which was unlocked couldn't get the OTA until I popped in my Verizon sim. On Verizon, you might also be able to use the update utility to get the update

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    Hmm, thanks for this. So if I had my phone unlocked and took it to T-Mobile, in all likelihood I would not be getting updates. Somehow I'm feeling a little skeptical about AT&T reaching me with the updates simply because I'm with their subsidiary. I'll keep my fingers crossed.

    For the unfortunate ones who the updates trickle down to last, how long does it typically take for the updates to reach them? I'm wondering how long I should wait before I start to become concerned, and what I might do as an alternative.

    Edit: I'm reading others online saying they've had success with taking phones in to Samsung at Best Buy as well. I'll take it down there if it really looks like it's not going to happen for me, but I'm still unsure of how long I should give it first.
    05-17-2015 03:07 AM
  11. mrsmumbles's Avatar
    Hmm, thanks for this. So if I had my phone unlocked and took it to T-Mobile, in all likelihood I would not be getting updates. Somehow I'm feeling a little skeptical about AT&T reaching me with the updates simply because I'm with their subsidiary. I'll keep my fingers crossed.

    For the unfortunate ones who the updates trickle down to last, how long does it typically take for the updates to reach them? I'm wondering how long I should wait before I start to become concerned, and what I might do as an alternative.

    Edit: I'm reading others online saying they've had success with taking phones in to Samsung at Best Buy as well. I'll take it down there if it really looks like it's not going to happen for me, but I'm still unsure of how long I should give it first.
    I've heard in another forum that if you insert an AT&T sim card, you can get the update notification when the updates are due.
    05-17-2015 03:39 AM
  12. codeda's Avatar
    I have had cricket for about a year now and have had no problem getting updates with various phones. I had an lg G3 that got its updates and a note 4 and nether were unlocked, just att branded devices. So it will be just fine.


    Sent from my iPad using Tapatalk
    Premium1 likes this.
    05-17-2015 03:53 AM
  13. dpham00's Avatar
    I have had cricket for about a year now and have had no problem getting updates with various phones. I had an lg G3 that got its updates and a note 4 and nether were unlocked, just att branded devices. So it will be just fine.


    Sent from my iPad using Tapatalk
    Correct you can use att or any att mvno,like cricket

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    05-17-2015 07:39 AM
  14. dpham00's Avatar
    Hmm, thanks for this. So if I had my phone unlocked and took it to T-Mobile, in all likelihood I would not be getting updates. Somehow I'm feeling a little skeptical about AT&T reaching me with the updates simply because I'm with their subsidiary. I'll keep my fingers crossed.

    For the unfortunate ones who the updates trickle down to last, how long does it typically take for the updates to reach them? I'm wondering how long I should wait before I start to become concerned, and what I might do as an alternative.

    Edit: I'm reading others online saying they've had success with taking phones in to Samsung at Best Buy as well. I'll take it down there if it really looks like it's not going to happen for me, but I'm still unsure of how long I should give it first.
    Just wait until after you see others on the forums receive the update.

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    05-17-2015 07:40 AM
  15. CharlesCC2's Avatar
    I've heard in another forum that if you insert an AT&T sim card, you can get the update notification when the updates are due.
    I'll keep that in mind. I put my inactive AT&T SIM in last night and got the same message that my software is up to date, so it really is just looking like it isn't my turn yet, regardless of whether I'm with AT&T.

    I have had cricket for about a year now and have had no problem getting updates with various phones. I had an lg G3 that got its updates and a note 4 and nether were unlocked, just att branded devices. So it will be just fine.
    I'm really glad to see someone with my exact situation who has had success with receiving the updates.

    Just wait until after you see others on the forums receive the update.
    Yeah it seems there are plenty of other AT&T users reporting that they haven't received the update yet either so I'll try to just hold tight.
    05-17-2015 12:04 PM
  16. k9 rescuer's Avatar
    I talked to Cricket, ATT & Samsung about this very problem today and was told that the updates are pushed to the phone by the carrier and since I have an ATT unlocked phone with a Cricket SIM I won't get updates nor can I manually obtain them. I will try the Best Buy "flash" route mentioned on other forums tomorrow. It's a real pain. Apparently the Nexus and Moto phones are "truly unlocked" and don't have this problem . .
    05-30-2015 11:04 PM
  17. k9 rescuer's Avatar
    Update--One of the Best Buy stores in my area was able to do it, another I called said they didn't have the "hardware." Given that it was a software program, I figured I didn't want to trust them with my phone anyway!
    05-31-2015 08:18 PM
  18. Steve Russell3's Avatar
    Thanks , that is just what I was looking for . I went to Cricket in June . To me it was a no brainer , cheaper rates and using the same towers. So far I am happy . Was wondering about updates though and you just answered that Thanks !
    Premium1 likes this.
    10-27-2015 08:52 PM
  19. bluehills5's Avatar
    I just did this with an ATT LG g4 which I bought to use on on my existing cricket account. It was not getting the Marshmallow update and this is what I did. I had a older un-activated sim from an ATT gophone and I activated it on-line. I had to register but you do not need to give any credit card details - in fact it looks like you could give any info you want - perhaps just a real email address. The completion of registration gives the sim a phone number but it does not work as you have not put any $ on the account and it will un-register if no $ have been added in 28 days but this is no problem.
    However, after installing the sim overnight it did NOT upgrade to MMallow. So, I pulled out the gophone sim, put back my cricket sim and lo-and-behold, as soon as it booted up, it said an upgrade was available and it upgraded to MM. Whether it was the re-boot or putting the cricket sim in, I do not know but I'm on MM now. Note you can buy inactive ATT gophone sims for about $5 online.
    03-10-2016 02:45 PM
  20. AMG1978's Avatar
    I suggest you grab the v5.1.1 Cricket Wireless S6 image and using Odin wipe your Unlocked AT&T phone, overwriting the AT&T image with the Cricket Wireless one. It's nice because it has less bloatware on it and it also has the automatic Access Point data for Cricket entered.

    I had issues with my Nexus 5 (vanilla android image) in that I had to manually enter the access point data, then when I was on WiFi, I couldn't send/receive MMS or Group SMS (MMS at that point) messages while on WiFi, only on Cellular. For some reason though using the Cricket image on my S6, all of this works flawlessly. So for that I am happy.

    Now as far as updates go, I hope that as soon as AT&T folks get 6.0.1 that Cricket is at the same time, or very shortly after.
    03-18-2016 01:55 AM
  21. 4SoMiss94's Avatar
    I just did this with an ATT LG g4 which I bought to use on on my existing cricket account. It was not getting the Marshmallow update and this is what I did. I had a older un-activated sim from an ATT gophone and I activated it on-line. I had to register but you do not need to give any credit card details - in fact it looks like you could give any info you want - perhaps just a real email address. The completion of registration gives the sim a phone number but it does not work as you have not put any $ on the account and it will un-register if no $ have been added in 28 days but this is no problem.
    However, after installing the sim overnight it did NOT upgrade to MMallow. So, I pulled out the gophone sim, put back my cricket sim and lo-and-behold, as soon as it booted up, it said an upgrade was available and it upgraded to MM. Whether it was the re-boot or putting the cricket sim in, I do not know but I'm on MM now. Note you can buy inactive ATT gophone sims for about $5 online.
    bluehills5, I’m a long-time lurker, first-time poster to this website. I just created an account to say THANKS a million. I read your comment last night after struggling to get my AT&T LG G3 (on Straight Talk) to update past Kit Kat 4.4.2. After purchasing my phone from Best Buy in 2014 outright, I unlocked it to use on STALK. After a few weeks I rooted my device thinking I would flash roms as I have in the past with my HTC DNA, but I kept reading some of the G3 ROMS had small issues that kept me away. So as an HTC fan I winded up putting the Blinkfeed launcher on my G3. I was happy and content until last week when out of the blue I got a notification about a software update. I had read that marshmallow had begun to roll out for the AT&T LG G3 so I let the excitement get the best of me. Obviously proceeding with the OTA update on a rooted phone was a mistake and it had me in a boot loop. Thanks to Max Lee's instructional video I was able to flash back to stock. Once back at stock, I thought I would get the update notifications for sure but they never showed up. Once I read your email, I just went by Wally World bought the ATT Go Phone BYOP kit for $9.88 and followed your activation directions. Once the sim was activated and I got my GO Phone Number assigned to the sim I went ahead inserted the sim card and rebooted. Then I turned Data on (which strangely worked because I never really gave my credit card info during activation like you said) and I checked for the OTA update. BAM! There it was. So I turned WIFI on to download the OTA update. My software is updating as I speak. First update just completed for Lollipop 5.0.1, now downloading a second update 205.43MB, so far so good. Just wanted to chime in and let others know your method worked for me.
    05-23-2016 07:13 PM
  22. bloodybunny's Avatar
    I have a T-Mobile Galaxy S5 on cricket and woke up this morning with an update for marshmellow 6.0 from T-mobile. If I update it, it will not mess up anything will it?

    EDIT: I am on Cricket so therefore I have a Cricket SIM card. But T-Mobile pushed the update to me. Obviously it still says T-Mobile after restarting and everything since I have no rooted it. Just unlocked it.
    05-24-2016 05:28 AM
  23. 2sleepy's Avatar
    I bought a Samsung Galaxy S5 active AT&T branded unlocked on Ebay. It's on Cricket but I can't update the OS which is currently 4.4. (when I attempt the update it simply says no update available both through the phone and Kies.) Cricket said it's not their fault, and I should call AT&T. AT&T Said they know nothing about it and said to call Samsung. Samsung said they have no 5.0 or 5.1 binary file for that phone even though I found one listed on the AT&T page, Baseband v. G870AUCU2CPB3. Samsung said to call Best Buy or to hire someone to jail break the phone. When I called Best Buy they said that they no longer flash Cricket phones and that if they tried it might lock it to AT&T again. I have no idea what to try next this is just crazy. 5.0 or 5.1 is needed to run android auto or it wouldn't be such a big deal Any ideas?
    06-30-2016 04:38 PM
  24. lucianus_luciferus's Avatar
    you could flash 5.1 via odin
    07-02-2016 03:23 AM
  25. 2sleepy's Avatar
    How do I get the binary? This is the latest one I can find, and it's the same one that's on the phone: Firmware for Samsung SM-G870A - SamMobile
    07-03-2016 08:20 AM
31 12

Similar Threads

  1. How do I update my Galaxy Note Edge to Lollipop 5.0/5.1?
    By AC Question in forum Android 5.0 Lollipop
    Replies: 1
    Last Post: 05-16-2015, 09:59 PM
  2. Replies: 1
    Last Post: 05-16-2015, 09:56 PM
  3. Replies: 1
    Last Post: 05-16-2015, 09:48 PM
  4. How do i retrive my contacts from a broken screen?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 05-16-2015, 04:54 PM
  5. Why won't Chomp work on a prepaid phone?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 05-16-2015, 04:42 PM
LINK TO POST COPIED TO CLIPBOARD