1. AC Question's Avatar
    My fingerprint is not being recognized by my Samsung Galaxy S6, my back up password is not working even though I'm pretty sure it's correct but maybe i have forgotten it I don't know BUT the other problem is I can't access Samsung device manager online because my Gmail account I have created on my phone requires the 2 step-verification thing where a code is sent to my phone first for me to type into my computer but since I can't access my phone I can't view the code!! please someone tell me what to do?
    05-17-2015 10:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you tried turning off 2-step verification in your Google account temporarily (using your computer to do this)?
    05-18-2015 12:33 AM

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