1. bullittmustang's Avatar
    My S6 has the worst battery life of all my phones. I am at 23% with 9:30 hours since full charge and 1:50 of screen on time. Does that sound normal for this phone? Also the touch ID has not worked since day one. I've had it 6 days.
    Thanks
    05-17-2015 11:07 PM
  2. dcool19d's Avatar
    Try rescanning it, hold the same part of your finger down for at least 3 times then move it around to other area's of your finger.
    If it's still not working then I would advise you to take it in the get a replacement before your 14 days are up
    05-17-2015 11:18 PM
  3. dpham00's Avatar
    Without knowing the specific usage, it is hard to tell. Take screen shots of the battery stats.

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    05-17-2015 11:24 PM
  4. I Can Be Your Hero's Avatar
    My S6 has the worst battery life of all my phones. I am at 23% with 9:30 hours since full charge and 1:50 of screen on time. Does that sound normal for this phone? Also the touch ID has not worked since day one. I've had it 6 days.
    Thanks
    Sounds like you'll be getting around 3 hours screen time by the time the phone is dead. That's about what I get but I may get a little more some days.

    Though my fingerprint scanner works without too many issues. Maybe reset the prints and re-enter them.
    05-17-2015 11:26 PM
  5. bullittmustang's Avatar
    Yeah, I've redone the prints multiple times. I've even entered the same finger print 3 times hoping it would take. Now I deleted them all and don't use it. Maybe I should exchange it.
    05-17-2015 11:37 PM
  6. bullittmustang's Avatar
    Without knowing the specific usage, it is hard to tell. Take screen shots of the battery stats.

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    I've taken screen shots. Can't seem to figure out how to post them
    05-17-2015 11:42 PM
  7. dcool19d's Avatar
    I've taken screen shots. Can't seem to figure out how to post them

    You have to be on the full webpage and not the mobile version to attach attachments.
    But I would recommend going ahead and exchanging it so your 14 days before expires because then you'll have to go through the warranty department after 14 days.
    05-17-2015 11:51 PM
  8. dpham00's Avatar
    The Tapatalk app also allows attachments

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    05-18-2015 03:49 AM
  9. bullittmustang's Avatar
    Ended up returning it before the 14 days was up. I wasn't happy with the battery life. Back to using my 6 plus.
    05-23-2015 11:25 AM
  10. dcool19d's Avatar
    I don't believe the "on screen" percentage in the battery app is accurate.
    But the battery isn't horrible, and is definitely manageable, especially when you can gain 50% of your battery back in less then 30 minutes.
    05-23-2015 02:17 PM
  11. jcp007's Avatar
    Ended up returning it before the 14 days was up. I wasn't happy with the battery life. Back to using my 6 plus.
    Sorry it didn't work out for you.
    05-23-2015 02:19 PM
  12. assasinezio4's Avatar
    Ended up returning it before the 14 days was up. I wasn't happy with the battery life. Back to using my 6 plus.
    Right decision..
    05-24-2015 09:28 AM

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