1. Greg2600's Avatar
    This was working fine, and now all of a sudden, probably after an update, it stopped. I cannot get the phone to even begin a USB connection to my PC, only charges. I've tried fiddling with every setting imaginable. Incredible frustrating that the simplest things will not work on this phone. Awful job Samsung.
    05-24-2015 05:51 PM
  2. B. Diddy's Avatar
    When you plug the phone in via USB, is there a USB connection notification when you swipe the notification panel down? If so, tap it and make sure it's set to MTP.

    It's also worth trying a different USB cable, since cables can fail.
    05-25-2015 05:35 PM
  3. Five Fingers's Avatar
    me too
    05-26-2015 12:01 AM
  4. t11rmh's Avatar
    This was working fine, and now all of a sudden, probably after an update, it stopped. I cannot get the phone to even begin a USB connection to my PC, only charges. I've tried fiddling with every setting imaginable. Incredible frustrating that the simplest things will not work on this phone. Awful job Samsung.
    Trying plugging into a different USB port.

    Posted via a kicking Note4 on Lollipop.
    05-26-2015 12:10 AM
  5. kathy13xia's Avatar
    You mentioned about an update, is it about the PC or the phone? I heard a lot about the new Android update and many phone owners said the latest OS performed badly, this may be the problem. But you can try with another USB cable, and you will know whether the issue is with the PC or your phone itself.
    05-26-2015 01:59 AM
  6. Greg2600's Avatar
    The update was on the phone, but I don't remember what was updated. However, the other night phone decided to stop charging, and I had to have Verizon mail me a new one. So it's possible all my issues were due to a faulty micro-Usb port on the phone. Should have gotten the Droid Turbo instead.
    B. Diddy likes this.
    05-31-2015 12:28 PM

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