1. Jenny-Jen Mayes's Avatar
    Hi my name is Jenny. Out of nowhere last night my phone went into gray scale mode. I didn't even have it on! I took my phone back down to factory settings, brought everything back up and the color stayed for quite some time. Now, it's gone again. Anybody ever heard of this? This is my first Samsung , so I don't know if I accidentally keep hitting something or what. Any and all help is greatly appreciated!


    Posted via the Android Central App
    06-03-2015 08:21 AM
  2. drone3's Avatar
    Hi Jenny, welcome to the S6 forums. In the settings menu under accessibility select the vision button and if greyscale is turned on you can turn it off. Let us know if this solves your issue.

    dreaming of electric sheep
    06-03-2015 08:53 AM
  3. PsychDoc's Avatar
    Another thought is I wonder if she has Ultra Power Saving mode engaged. That, too, can cause the phone to go into gray scale.
    acles003 likes this.
    06-03-2015 09:28 AM
  4. dc52ltr's Avatar
    Hi Jenny,welcome along.Most probable explanation is as PsycDoc has suggested that you have ultra power saving mode enabled...this will put screen in greyscale mode to save battery power.
    06-03-2015 03:42 PM
  5. Jenny-Jen Mayes's Avatar

    Posted via the Android Central App
    06-03-2015 05:44 PM
  6. Monte Tredway's Avatar
    my samsung s5 is doing the same thing and im not able to use the touch screen. ive tried all the tricks - power on with the up volume plus home button- i plugged it in to my computer- that solved the issue for a couple hours but its back to the weird gray screen with red bluue white little pixels up cose. what do i do to fix this??
    06-24-2016 01:07 PM
  7. Nina93's Avatar
    What if all you see is gray and you can't do anything else but turn it on and look at a gray screen with nothing on it
    11-06-2016 03:30 PM
  8. arjun adyanthaya's Avatar
    My tablet S2 has the same problem. If I keep my tab down for a few seconds and go away; upon returning soon as I press the home or power key a gray screen appears with coloured pixel dots. Takes me a hell lot of times to keep pressing the power button hoping it'll turn back right. Restarting doesnt help either. Why is this happening!!?? Please help
    12-20-2016 03:33 PM
  9. Jhoam Quintero's Avatar
    I have an acer liquid with the same probleme if anybody has a solution please let me know. Thx.

    Note: I tried all of the things that are above. The phone works well some minutes and turns gray again!
    12-27-2016 11:41 AM
  10. icloons's Avatar
    I have an acer liquid with the same probleme if anybody has a solution please let me know. Thx.

    Note: I tried all of the things that are above. The phone works well some minutes and turns gray again!
    02-03-2017 12:35 AM
  11. icloons's Avatar
    Same thing is happening on my refurbished s5 I got from assurion. And no the u power save is not enabled.
    02-03-2017 12:36 AM
  12. icloons's Avatar
    I figured it out. To the right of the brightness slide bar there is an automatice box you need to uncheck. It appears to automatically go grey when you are in a darker place.
    02-03-2017 12:51 AM
  13. claire7408's Avatar
    Hi all, I just solved it on my daughter's Bush phone. Her phone was fine, then if she left it for a minute she had a grey screen that required a restart before you could see the phone again. We finally figured out to disable the screensaver and cross fingers it hasn't happened since. Hope that helps someone.
    03-26-2017 02:27 PM
  14. Rodd50's Avatar
    This just happened on my Android and heres how i fixed it !!!
    Go to display look for "reader mode" make sure it is turned OFF.
    That fixed my greyscale
    04-07-2017 09:51 PM
  15. Newbedford28's Avatar
    Just change the comfort view
    12-27-2017 06:16 AM
  16. 3_1_6's Avatar
    Hi im totaly new here. My galaxy note 9 recents tab and pattern unlock screen gives grey filter and dark spots on it. Previously i was using Note 8 and didnt have this issue.

    It only happens if i keep a dark wallpaper and put screen brightness to about 50 percent or higher

    I have uploaded a picture of what im trying to tell.

    Plz help
    Attached Thumbnails Help please!  Screen all gray!!!-screenshot_20180831-005017_samsung-experience-home.jpg  
    08-30-2018 04:32 PM
  17. 3_1_6's Avatar
    P.S : U will have to put ur screen brightness to maximum to see in the picture what im trying to explain
    08-30-2018 04:35 PM

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