1. AC Question's Avatar
    My phone downloaded the latest update but it did not install. Where on my phone does this down load so Ic an try installing again or how to I download it again? Thanks
    06-07-2015 09:28 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! I believe it gets downloaded to the system cache partition, which you can't access unless you're rooted. You could try wiping the cache partition, then checking for system updates again: https://support.t-mobile.com/docs/DOC-21095
    06-08-2015 12:26 AM
  3. Rukbat's Avatar
    Welcome to Android Central! I believe it gets downloaded to the system cache partition, which you can't access unless you're rooted.
    In which case the update will fail, so it's a Catch 22 situation.

    The Samsung tech at any Best Buy store can flash the update while you wait. Look, in the cellphone area, for the rep with the sky blue polo shirt with the Samsung logo.
    06-10-2015 12:32 AM
  4. B. Diddy's Avatar
    I was just figuring that if the OTA download was corrupted somehow, then clearing it out and trying to download it again might work.
    06-10-2015 01:56 AM
  5. vegasdroid's Avatar
    You can also install smart switch on your PC. You plug your phone into the PC, and it should prompt you that there is an update available for your device. I did this, to my S6 edge this morning. It worked great.

    It's kinda hard to find at first. Click on the blue arrow to the right hand side of the screen, under the iPhone section.
    B. Diddy likes this.
    06-10-2015 03:03 AM

Similar Threads

  1. what's better....note 4 or s6
    By bs5283 in forum Phone Wars
    Replies: 21
    Last Post: 06-12-2015, 12:03 PM
  2. Syncing Data between S6 and PC
    By jeaves726 in forum Samsung Galaxy S6
    Replies: 1
    Last Post: 06-11-2015, 08:23 AM
  3. Sprint Or T-Mobile Samsung Galaxy s6 & edge questions
    By alexander0003 in forum Samsung Galaxy S6
    Replies: 11
    Last Post: 06-08-2015, 07:26 PM
  4. galaxy S6 phone replacement
    By Dennis Ou in forum Samsung Galaxy S6
    Replies: 4
    Last Post: 06-08-2015, 08:02 AM
  5. LG G3 Disconnected by Verizon
    By Bronx Guy in forum Ask a Question
    Replies: 1
    Last Post: 06-08-2015, 12:37 AM
LINK TO POST COPIED TO CLIPBOARD