1. Sarah Jones4's Avatar
    Hello, Just received mine new Galaxy s6 today from my three uk provider one thing I notice is the camera doesn't focus on any pictures or objects.
    The funny thing is when I shake the device the camera focus starts working again should I replace this handset for another one.
    06-15-2015 04:47 PM
  2. SpookDroid's Avatar
    Send it back. This has been a 'common' issue with first batch units for the Note 4 as well.
    A fellow Ambassador once said something that I believe it's true: If this is a new device, NOTHING should fail. Don't try to fix it, get it replaced.
    Saves you from trouble down the line.
    06-15-2015 04:57 PM
  3. Sarah Jones4's Avatar
    Yes getting my replacement device next week Samsung told me over the phone is a camera focus defect.
    SpookDroid likes this.
    06-16-2015 01:16 PM
  4. SpookDroid's Avatar
    Yup, it's hardware-related. Sad that they're still seeing this issue though.
    06-16-2015 02:49 PM

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