1. iseededppl's Avatar
    Does anyone else have a bug where their screen randomly turns on and refuses to go off unless you press the power button?

    My S6 is on 5.0.2 (No 5.1.1 for the international S6 yet) and this happens when there's no charger plugged in and no new notification. No case on it or anything pressing against the power button. Its definitely a software related bug. It happens randomly maybe twice or thrice a day but I've only noticed it in the past 2 days. Its happened almost 10 times so far including thrice in the past 4 hours.

    My main concern is screen burn on the Amoled (happened to one of my Lumia's and the huge battery drain if I don't notice that its turned on.
    06-17-2015 07:38 PM
  2. jcp007's Avatar
    Welcome to the AC Forums.

    Do you have a screen wake up gesture enabled? Is your timeout set to never?
    06-18-2015 06:06 AM
  3. iseededppl's Avatar
    No wake gestures. Timeout is set to 15 seconds and it does time out after 15 seconds except in the case where it wakes up by itself. I managed to reduce the screen staying on to around 5 minutes by turning on smartstay but this is VERY annoying.
    06-18-2015 12:02 PM
  4. jcp007's Avatar
    No wake gestures. Timeout is set to 15 seconds and it does time out after 15 seconds except in the case where it wakes up by itself. I managed to reduce the screen staying on to around 5 minutes by turning on smartstay but this is VERY annoying.
    Reboot your device.

    Volume down rocker+home button+power button.

    Posted via My Samsung Galaxy S6 Handheld Device
    06-18-2015 01:02 PM
  5. iseededppl's Avatar
    Done multiple times. I'm not new to android :P I've tried every possible thing apart from resetting which I refuse to do. Just wanted to know if anyone else experienced anything similar.
    06-18-2015 01:30 PM
  6. jcp007's Avatar
    Done multiple times. I'm not new to android :P I've tried every possible thing apart from resetting which I refuse to do. Just wanted to know if anyone else experienced anything similar.
    Nobody likes doing it. Reset might be a pain. Back up everything and try it. Sorry I wasn't much help.

    Posted via My Samsung Galaxy S6 Handheld Device
    06-18-2015 01:33 PM
  7. Jim Caldwell1's Avatar
    I have experienced this and other anomolies. Turns out they were caused by the "no lock" apps I had tried to prevent lock screen. (Too lazy to swipe). They worked, but didn't play well with Lolipop. They also gave me problems on my previous phone when it got the lolipop update.

    Posted via the Android Central App
    06-18-2015 03:18 PM
  8. iseededppl's Avatar
    Did you manage to fix this? If so, how?
    06-18-2015 03:33 PM
  9. iseededppl's Avatar
    Its cool, thanks! And yeah I will as a last resort if its the only thing that helps but I reallllllyyyyy do not want to re-download 20 Gigs worth of apps on a 512 Kb/s connection.
    06-18-2015 03:34 PM
  10. Jim Caldwell1's Avatar
    Unstalling the offending apps fixed my problem.

    Posted via the Android Central App
    06-18-2015 04:22 PM
  11. iseededppl's Avatar
    Managed to solve it without hard reset. I turned on safe mode (Power off then Power on while pressing the volume down button) I did this to isolate the problem and see if it really was an app. Phone screen behaved well and did not turn on at all in the half a day that it was on Safe Mode. Turned it off safemode once I was sure it was an app but I didnt really do anything after that. (Did not delete apps or hard reset) The problem now seems to have fixed itself after booting into safemode and back to normal mode. So far no random screen wakes. If it does begin again I shall just boot into safemode and back.
    06-26-2015 06:32 PM
  12. Jamez Avila's Avatar
    I haven't experienced that issue. Resetting might be your only option as it seems that you've already tried the basics. Good luck.

    Posted from my Samsung Galaxy S6
    06-26-2015 07:29 PM
  13. iseededppl's Avatar
    I haven't experienced that issue. Resetting might be your only option as it seems that you've already tried the basics. Good luck.

    Posted from my Samsung Galaxy S6
    Booting into safe mode and restarting seems to have solved the issue.
    06-28-2015 06:56 PM
  14. Jamez Avila's Avatar
    Booting into safe mode and restarting seems to have solved the issue.
    Cool. Good to hear.

    Posted from my Samsung Galaxy S6
    06-28-2015 07:08 PM
  15. 1garzaraul1's Avatar
    Cool. Good to hear.
    My galaxy s6 edge android running 5.0.2 had the same issue I put in safe mode then restarted it and it worked perfect but wondering if on your phone the apps installed on playstore where not on the pages anymore but still installed just disorganized???

    Posted from my Samsung Galaxy S6
    12-13-2015 10:15 PM
  16. 1garzaraul1's Avatar
    Its cool, thanks! And yeah I will as a last resort if its the only thing that helps but I reallllllyyyyy do not want to re-download 20 Gigs worth of apps on a 512 Kb/s connection.
    My galaxy s6 edge android running 5.0.2 had the same issue I put in safe mode then restarted it and it worked perfect but wondering if on your phone the apps installed on playstore where not on the pages anymore but still installed just disorganized???
    12-13-2015 10:17 PM
  17. mkdon's Avatar
    ive been having this problem for over a week and its doing my nut in, iv tried goin into safe mode but it still wont lock and turns as soon as I press the power to so goes in lock mode. is there any more I can do before I am forced to do a factory reset?
    01-31-2017 06:40 AM

Similar Threads

  1. Why is my note3 overheating?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-17-2015, 08:14 PM
  2. Replies: 1
    Last Post: 06-17-2015, 08:12 PM
  3. Does the Galaxy S6 have call announce?
    By Irene Wondrin in forum General Help and How To
    Replies: 0
    Last Post: 06-17-2015, 07:36 PM
  4. Why does my phone say XT1080, when it should be XT1080m?
    By Bryson Shier in forum Ask a Question
    Replies: 0
    Last Post: 06-17-2015, 07:09 PM
  5. Replies: 0
    Last Post: 06-17-2015, 07:08 PM
LINK TO POST COPIED TO CLIPBOARD