1. deso89's Avatar
    I have a blue notification light flashing so I know its still powered on but the phone will not respond to any button presses.

    I've tried resetting it using the power/home/vol up combination but still no response from the phone.

    Any ideas?
    (befor the accident i have liquids seen on screen)
    06-22-2015 09:12 AM
  2. jcp007's Avatar
    I have a blue notification light flashing so I know its still powered on but the phone will not respond to any button presses.

    I've tried resetting it using the power/home/vol up combination but still no response from the phone.

    Any ideas?
    (befor the accident i have liquids seen on screen)
    Welcome to the AC Forums.

    Try volume down +home button + power to reboot.

    Posted via My Samsung Galaxy S6 Handheld Device
    06-22-2015 09:16 AM
  3. deso89's Avatar
    i tried, its not works
    06-22-2015 09:18 AM
  4. jcp007's Avatar
    i tried, its not works
    If you can't reboot or clear the cache partition, I would return and exchange it.

    Posted via My Samsung Galaxy S6 Handheld Device
    deso89 likes this.
    06-22-2015 09:43 AM
  5. atkjhi's Avatar
    Happened to me this morning as well. Press power+home+volume DOWN and you can reboot. A different menu comes up not the service menu when you press the key combination with volume up. I just stumbled on it by chance trying everything when I couldn't get my phone on this morning.
    06-22-2015 02:06 PM
  6. deso89's Avatar
    hm :/ its not working . only black scrren and nothing menu
    06-23-2015 08:17 AM
  7. jcp007's Avatar
    hm :/ its not working . only black scrren and nothing menu
    If none of the above works, I would return it.

    Posted via My Samsung Galaxy S6 Handheld Device
    deso89 likes this.
    06-23-2015 09:05 AM

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