07-21-2015 08:41 AM
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  1. AC Question's Avatar
    AC Question
    I bought galaxy s6 7 days ago.Last night it discharged upto 2 percent and the screen goes to black and white without turning on the power saving mode. Now after full charge also the screen stuck into that black and white mode. Tried everything including enable and disable the power saving mode and color control but nothing helps me. please help me.
    07-07-2015 01:53 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Does this persist after a reboot? How about wiping the cache partition? https://support.t-mobile.com/docs/DOC-21095
    07-07-2015 02:29 AM
  3. Suvajit Bisai's Avatar
    Suvajit Bisai
    Nothing changed.
    07-07-2015 11:00 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Are you certain you don't have Ultra Power Saving Mode turned on? This is different from the regular Power Saving Mode.
    07-08-2015 02:18 AM
  5. drtystv's Avatar
    drtystv
    I have the same issue, just checked and power save/ultra power save are both switched off. It seems to me I saw someone tap the screen (or something like that) to change back and forth, but it's not working for me.
    07-08-2015 05:32 AM
  7. jcp007's Avatar
    jcp007
    Trusted Member
    Originally Posted by drtystv
    I have the same issue, just checked and power save/ultra power save are both switched off. It seems to me I saw someone tap the screen (or something like that) to change back and forth, but it's not working for me.
    Welcome to the AC Forums. Try clearing the cache partition. If that doesn't work a factory reset. If that doesn't work, contact your carrier about an exchange or warranty exchange depending upon how long it's been since your purchase.
    07-08-2015 07:09 AM
  8. Casey Gray2's Avatar
    Casey Gray2
    You have to reset the Grayscale... Settings>Accessibility>Vision>Grayscale
    07-21-2015 08:41 AM
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