1. Oliver O's Avatar
    this morning when I woke up, I unplugged my active and it wouldn't turn on. The only thing that stayed on was the green light in the upper left hand side of the phone. I am new to android devices and am not sure what to do. Please help. Thank you.
    Kmbeat22 likes this.
    07-12-2015 08:32 AM
  2. jcp007's Avatar
    this morning when I woke up, I unplugged my active and it wouldn't turn on. The only thing that stayed on was the green light in the upper left hand side of the phone. I am new to android devices and am not sure what to do. Please help. Thank you.
    Welcome to AC Forums. Hold down volume down+home+power buttons at the same time.
    07-12-2015 10:30 AM
  3. Oliver O's Avatar
    Thank you for the quick response. It worked and is running perfectly. I appreciate it a lot.
    07-12-2015 04:51 PM
  4. jcp007's Avatar
    Thank you for the quick response. It worked and is running perfectly. I appreciate it a lot.
    No problem. Keep an eye on it. It's definitely not normal.
    07-12-2015 04:53 PM
  5. atkjhi's Avatar
    It's happened to me once in the month and a half I've owned my S6 so it's not an Indication that it's going to happen all the time. Probably just a one time occurrence.
    07-12-2015 06:19 PM
  6. miarey21's Avatar
    Hi I had the same problem as Oliver but mine won't still turn on. I had it connected to my Mac to have it charge and also had a application downloading for my mac. Would this cause a problem to my phone? Alarm worked this morning but screen is black can see or turn it off.
    try the vol down+home+power and won't work. Help please!
    07-30-2015 08:05 AM
  7. chrisnutt's Avatar
    Google dead s6 seems pretty common I've sent 2 back and now third s6 done it ,i m believing more an more its a software issue
    07-30-2015 08:21 AM

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