1. AC Question's Avatar
    I have a Samsung S6 - I don't know my back-up password and neither my google account. How can I get access to my phone
    07-16-2015 05:43 AM
  2. anon8380037's Avatar
    Hello. Welcome to Android Central.

    If you had a Google account you would have been asked to add some memorable information and alternative email and / or phone number.
    The Google account site makes it easy to get back in whether you have forgotten both your Gmail address (really) and password.

    Failing that you can either take it to your carrier if bought there, or you can factory reset it with the external buttons when you will lose any personal data but can start again.
    07-16-2015 06:38 AM
  3. Rukbat's Avatar
    07-16-2015 09:50 AM

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