Galaxy S6 wont turn on sometimes.

[chmnh]

Starting yesterday, my GS6 wont "wake up". This has happened twice now. I have only had the phone a week and havent done anything to it, root, etc. The only way I can get it back is to press Power, Home Key and Volume Down at the same time to reset the device...not factory reset, but reset as in Power Down and restart. Anyone else having this problem??? Did I get a dud??? My wife has the same phone and has not experienced this problem. Thank you for any insight provided.

 

[Rukbat]

Did I get a dud???

Sure sounds like it. Only a week? Have it replaced with a new one.

 

[the tall guy]

Yeah definitely get the device replaced

 

[Russell BELL1]

This happened to me too, and it starts to happen more frequently until it happened dozens of times a day at some point. Anyway get it replaced, although mine also happened while it was awake.

 

[jcp007]

Get a replacement.

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