[thatdude93]

My phone has been turning off and on randomly and i dont know what it could be? Any one have this issue? Im using a tmobile s6

Sent from my T-Mobile Black Sapphire 64gig Galaxy S6

[jcdub]

Have had the same issue since updating to 5.1.1

P.S Ram is running higher since the update!
Posted via the Android Central App

[thatdude93]

Have had the same issue since updating to 5.1.1

P.S Ram is running higher since the update!
Posted via the Android Central App

its getting really annoying.

Sent from my T-Mobile Black Sapphire 64gig Galaxy S6

[AlphaTango414]

My phone has been turning off and on randomly and i dont know what it could be? Any one have this issue? Im using a tmobile s6

Sent from my T-Mobile Black Sapphire 64gig Galaxy S6

I'm guessing you are on 5.1.1 being on T Mobile? Did this start soon after you updated if so? Had soon after you downloaded a recent app? Have you had any other problems other than this one with your device?

I'd boot into recovery (volume up + home + power button while phone is off) and do a cache wipe.

Delete any recently downloaded apps and see if that fixes it. If it fixes it, find a different app. If more than one app, add the apps back one at a time to find out which one is causing it.

If neither above works, it's time to do a factory reset. It's normally recommended to do one anytime you are having problems after a major update, such as going from 5.0.2 to 5.1.1

Posted via the Android Central App

[thatdude93]

I'm guessing you are on 5.1.1 being on T Mobile? Did this start soon after you updated if so? Had soon after you downloaded a recent app? Have you had any other problems other than this one with your device?

I'd boot into recovery (volume up + home + power button while phone is off) and do a cache wipe.

Delete any recently downloaded apps and see if that fixes it. If it fixes it, find a different app. If more than one app, add the apps back one at a time to find out which one is causing it.

If neither above works, it's time to do a factory reset. It's normally recommended to do one anytime you are having problems after a major update, such as going from 5.0.2 to 5.1.1

Posted via the Android Central App

I deleted several apps and its still doing it. Not all the time but once in a while. I might have to do the factory reset.

Sent from my T-Mobile Black Sapphire 64gig Galaxy S6

[bbtkd]

I deleted several apps and its still doing it. Not all the time but once in a while. I might have to do the factory reset.

Sent from my T-Mobile Black Sapphire 64gig Galaxy S6

If you haven't already, try clearing cache before resorting to a wipe.

[bbtkd]

I deleted several apps and its still doing it. Not all the time but once in a while. I might have to do the factory reset.

Sent from my T-Mobile Black Sapphire 64gig Galaxy S6

If you haven't already, try clearing cache before resorting to a wipe.