1. razza1987's Avatar
    When I charge my phone and it's been on 100% for a while I take it off the charger and it automatically says 99%. Then I put it back on the charger and wait for it to say 100% again and the same thing happens. It will drain from 99-96% in less than half an hour. Does anyone have any suggestions?
    07-21-2015 07:36 AM
  2. srkmagnus's Avatar
    When I charge my phone and it's been on 100% for a while I take it off the charger and it automatically says 99%. Then I put it back on the charger and wait for it to say 100% again and the same thing happens. It will drain from 99-96% in less than half an hour. Does anyone have any suggestions?
    Once the device reaches 100% it will stop charging and will start to discharge slightly, even though it's still connected to a charging source. What you are experiencing is normal. I'm not sure about the S6, but the G3 provides a pop-up that says to disconnect the device from the charging source once it reaches 100% to preserve the battery and prevent damage to the battery (over charging). Let us know if you have any other questions.
    Almeuit likes this.
    07-21-2015 09:45 AM
  3. Almeuit's Avatar
    This is normal. Batteries kind of have a "Dead-Zone" when being topped off.
    srkmagnus likes this.
    07-21-2015 09:52 AM

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