1. 8taylor8's Avatar
    On the galaxy s6, i had changed it to finger print unlock. I woulf like to change it back to swipe but it wont let me. The option in a lighter gray then the othwr options. I dont know what to do.

    Posted via the GS6
    07-25-2015 04:43 PM
  2. AzD's Avatar
    Try:

    >Lock screen and security >Other security settings >Clear credentials

    Sent from my Nexus 7 using Tapatalk
    07-25-2015 06:20 PM
  3. 8taylor8's Avatar
    That did it. Thank you. clearing the credentials? What all does that do? It didnt mess anything else up did it?

    Posted via the GS6
    07-25-2015 06:35 PM
  4. AzD's Avatar
    I must confess, I have no idea what it does, I just know it worked for me when I had the same issue. I haven't noticed anything else being adversely affected by doing this.

    Sent from my Nexus 7 using Tapatalk
    07-25-2015 06:53 PM

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