Rebooted, operating, but screen still black. What should I do?

willcooper1

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Jul 31, 2015
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Rebooted, operating, but screen still black

I have a recently (apx 3 weeks) bought S6, and worked beautifully until yesterday (July 30th). What happened is I went for a run, got a little toasty, my phone was on side and had some sweat on it, it lagged, then went black. I checked for moister damage-nothing, rebooted it that did not work. Today ironically went into a mac store (to check on my laptop), found out its on, has rebooted and is responding, but still not bringing up the interface. It rings if there is a phone call, not sure about texts since I had that notification on silent. I did everything, the home, power, and volume either up or down button, apparently that worked for the software... so great wizards what is your sage like wisdom?
 

AlphaTango414

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Jan 13, 2011
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Re: Rebooted, operating, but screen still black

Same thing happened to me at around three 3 week mark. I had to sending off to be replaced.

You can try booting into safe mode or recovery mode to see if you can get a response from the display.

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