08-05-2015 05:06 AM
31 12
  1. RedBarchetta's Avatar
    I'm used to the fast battery drain on this phone, but today it started acting up. I charged it at work to 100%, I took it off the charger and immediately it dropped to 99%, 15-20 seconds later, 98%, a few seconds later, 97%. It's slowed down a little, but it's been 8 minutes and I'm at 92%. Nothing major running in the background, brightness is around 40%. I can't figure this out. I did a soft restart, still rapidly draining. Thoughts?
    08-03-2015 02:18 PM
  2. Ian Morgan2's Avatar
    Fluctuations in Wi-fi/Mobile data signal/connection ?
    08-03-2015 03:12 PM
  3. RedBarchetta's Avatar
    Fluctuations in Wi-fi/Mobile data signal/connection ?
    I'm not sure, connected to WiFi at work, and the data signal had always been fairly strong here. I'm not sure how I would find out. It seems to have stabilized, but I took it off the charger a little over an hour ago and I'm at 82%, very light Facebook, that's it
    08-03-2015 03:19 PM
  4. Ian Morgan2's Avatar
    Settings/Battery.....check out the percentages......tap on the graph for further detail ?
    08-03-2015 03:23 PM
  5. RedBarchetta's Avatar
    Doesn't look like that's a factor
    Attached Thumbnails Battery draining faster than normal-7397.jpg  
    08-03-2015 03:32 PM
  6. Ian Morgan2's Avatar
    Battery is down 19% but only 7% is shown in the screenshot.
    Can you tap on that graph to access other info ?

    Edit....Did you Refresh before taking the screenshot ?
    08-03-2015 03:39 PM
  7. RedBarchetta's Avatar
    Battery is down 19% but only 7% is shown in the screenshot.
    Can you tap on that graph to access other info ?
    Tried it, nothing happens. It doesn't open anything else up
    08-03-2015 03:42 PM
  8. Ian Morgan2's Avatar
    Did you tap on Refresh before taking the screenshot ?
    What is the operating system on that phone........?
    I tried getting some info from Samsung Support but I didn't have enough info.....maybe you'd have better luck ?
    08-03-2015 03:53 PM
  9. RedBarchetta's Avatar
    Yep, tried hitting refresh. I'm on 5.0.2 with AT&T
    08-03-2015 03:55 PM
  10. Ian Morgan2's Avatar
    I'm on 5.0.2....tho' a Moto.....tapping on the graph produces signal info. Seems like there's something up there...like the battery app itself may not be responding properly.
    Have you installed any apps at or about the time the problem manifested itself?
    Have you got Samsung KNOX installed ?
    It might be best to boot up in Safe Mode: see if you can find any irregularities.
    08-03-2015 04:13 PM
  11. RedBarchetta's Avatar
    No KNOX, I did install a Samsung app last night, stores reward cards. I deleted it, don't really need it. Other than that, I really don't know
    08-03-2015 04:24 PM
  12. RedBarchetta's Avatar
    Correction, I see a version of KNOX installed in the About Phone area, but it was stock
    08-03-2015 04:27 PM
  13. Ian Morgan2's Avatar
    I don't know much about it (KNOX) at all......apparently it helps separate work related apps etc., from your personal.....isolates from each other. Havn't got a clue as to how that might affect some functions ! Maybe it's caused some kind of conflict . If it was a stock install.......anybody in work experiencing similar issues ?
    Sorry I can't be of more help......
    08-03-2015 04:41 PM
  14. RedBarchetta's Avatar
    No worries, I appreciate your feedback
    08-03-2015 04:46 PM
  15. drone3's Avatar
    Try turn off WiFi

    dreaming of electric sheep
    08-03-2015 05:19 PM
  16. RedBarchetta's Avatar
    Soft reset, charged it up to 100%, seems to be back to normal again. Very strange
    08-03-2015 05:24 PM
  17. Ian Morgan2's Avatar
    Good news.
    Check Settings/Battery again and try tapping on the graph.....just wondered if it might now respond?
    08-03-2015 05:31 PM
  18. RedBarchetta's Avatar
    Yeah, still no response when tapping the graph.
    08-03-2015 05:39 PM
  19. Ian Morgan2's Avatar
    It seems to be some sign of possible conflict.....as long as you're up and running tho'.....might be worth seeing if you get the same reaction at home.
    So you havn't done any settings in KNOX ? Might be worth looking at what they are if you can......regards......
    08-03-2015 05:47 PM
  20. Gator352's Avatar
    Reboot phone.

    Posted via the Android Central App
    08-03-2015 05:47 PM
  21. erasat's Avatar
    Samsung disabled or simply didn't add the usual graphic detailed info you get when click on the battery graph, don't need to keep trying. For more detailed info you'll need to install a third party all like GSAM battery monitor.
    08-03-2015 07:52 PM
  22. RedBarchetta's Avatar
    Thanks all, seems to be discharging normally now. It was really strange
    08-03-2015 11:12 PM
  23. bbtkd's Avatar
    Weird stuff happens on any phone or Android version so I have a set of apps I install on all of my phones; 3G Watchdog, Gsam, OS Monitor, ASTRO, and SystemPanel Lite. Using those tools I can at least narrow down issues. Problems are almost always caused by an errant app or having to do with cell or Wifi signal.
    08-04-2015 05:47 AM
  24. Blues Fan's Avatar
    I'm having big battery issue too. Anyone know how much the note 5 will cost? I'm about to junk this thing. Down to or percent and only had it off the charger less than two hours. Would I be better getting a note 4 or iPhone 6? Really have had enough with the battery drain.
    08-04-2015 09:46 AM
  25. Janet OSully's Avatar
    Same here. While i am admittedly a heavy user i could go a whole day on my iphone 5... Upgraded to the gal 6 at launch. My phone starts at 100% at 7am and i am charging it by 11 am most days as it will be down to 15% by then. Ridiculous. Then i have to charge it again by 2:30...5:30 and then again at 9pm. This is a huge disaster.

    Posted via the Android Central App
    08-04-2015 08:34 PM
31 12

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